Herb Chambers Lexus of Sharon - Service Center

I had to take my vehicle in for service, and Mark Forcucci, the person I sat with, was very attentive. I was very impressed by that. Mark listened carefully to what I had to say, and had everything Forcucci, the person I sat with, was very attentive. I was very impressed by that. Mark listened carefully to what I had to say, and had everything addressed. He made me feel comfortable that the problem would be satisfactorily handled, and it was. I was impressed with the level of customer service Mark exhibited, including his personable, professional approach. He gave the type of service one should expect from a Lexus dealership. The follow-up call to check on my satisfaction with the job performed was greatly appreciated. More

From the time of purchase to yearly checkups, I can’t say enough about them. Everyone from sales to service has always been personable, helpful, and customer service oriented. enough about them. Everyone from sales to service has always been personable, helpful, and customer service oriented. More

Great assistance with a repair issue on an older model Lexus and coming up with an acceptable solution. Lexus and coming up with an acceptable solution. More

We bought a used Lexus from another dealership but have been having it serviced at Herb Chambers Sharon for all the years we’ve had it. The service is stellar. When they fix something, it stays fixed. We’v been having it serviced at Herb Chambers Sharon for all the years we’ve had it. The service is stellar. When they fix something, it stays fixed. We’ve had several service reps over the years, all good, but Ronni Travers, who has been “ours” for the last several years, is par excellence. She always goes above and beyond for us. This dealership is nearly an hour away from us but we wouldn’t think of going elsewhere. Today, we met a new member of the company; Ariel helped us with our loaner car, inspecting it for dents to note. She has eagle eyes and spotted things we could hardly see. You cannot go wrong here. More

I have always found friendly and helpful people at the Sharon Lexus dealership. The facility is kept clean and polished. Sharon Lexus dealership. The facility is kept clean and polished. More

Great as always the representative was very helpful I wished the cafe was open for service wished the cafe was open for service More

excellent service, support, and communication. outstanding service department. competitive pricing with pride in their work! outstanding service department. competitive pricing with pride in their work! More

Received a pre-collision system malfunction alert on the Lexus Enform App after Safelite replaced my windshield. Being a safety issue I wanted Lexus to look at it. I spoke with someone at Lexus who said the Lexus Enform App after Safelite replaced my windshield. Being a safety issue I wanted Lexus to look at it. I spoke with someone at Lexus who said they were going to have Mark call me to discuss the problem. Mark called me within minutes of that conversation. He scheduled an appointment to look at my car same day within a couple hours of speaking to him. They did a scan on my car right when I arrived to verify Safelite did the recalibration correctly & that everything was fine. Everything checked out fine with only a reset needing to be done. Mark & Lexus helped to resolve the issue very expeditiously. More

This was the second complementary service for my daughters 2021 Lexus. All aspects of the service experience were excellent. daughters 2021 Lexus. All aspects of the service experience were excellent. More

This dealership is exceptional! I have been servicing my LS cars for many years, I the service is top notch! I have been servicing my LS cars for many years, I the service is top notch! More