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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,682 Reviews

2,682 Reviews of Herb Chambers Lexus of Sharon - Service Center

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January 10, 2022

Clean, professional staff. Best covid protections I have seen recently which I appreciate very much. Matt was helpful and kept me informed of needs. Car was ready exactly on time and cleaned as well. More

by anneabcd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew ( I can’t remember last name)
Jan 11, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! Customer safety is our top priority, and it means a lot to hear that you felt so comfortable during your visit. Drive safely, and we will be sure to pass on the kind feedback to Matt! - The Herb Chambers Lexus of Sharon team

January 10, 2022

The employees were courteous and helpful. I did not have to wait long before a representative attended to my needs. Your facility was clean and I noticed that there were workers that were sanitizing seats More

by da4barbour
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Castillo , Randy Vicente
Jan 11, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to review us! We strive to deliver a seamless and accommodating service experience for our guests, and we are thrilled to hear that our team left the right impression. Drive safely, and we hope to earn your business again at Herb Chambers Lexus of Sharon!

January 10, 2022

Staff were friendly, make appointment the same day, had several issues, take longer than expected but the service reps checked all issues and provide recommendations, Mark was very professional and go over More

by imaksudov
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for this feedback! We are glad to hear that Mark and the team were able to assist with your vehicle and get you back out on the roads. We appreciate your patience during your visit and hope to earn your business again in the future. Safe travels! - The Herb Chambers Lexus of Sharon team

January 10, 2022

Great service team - I was able to schedule an appointment for a day and time that worked for me. I was in and out of the dealership within an hour and a half! More

by Dontrish93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Herb Chambers Lexus of Sharon responded

It was our pleasure to help! Thank you for the perfect review and for trusting Herb Chambers Lexus of Sharon with your vehicle's care - we hope to see you back for any future service needs!

January 08, 2022

This dealership is Very clean on every floor; Everyone I had to speak with was very friendly and knowledgeable. I felt confident having them work on my truck. I made my appointment on line with no hassle. W More

by gailcoutain84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Herb Chambers Lexus of Sharon responded

We are thrilled that you had such a positive experience here at Herb Chambers Lexus of Sharon! Thank you for sharing your feedback and for giving us your business. We hope to see you again down the road!

January 07, 2022

Everything went smooth and great great service Everyone was very helpful and everything went smoothly and More

by Allisonprior
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2022 -

Herb Chambers Lexus of Sharon responded

Delivering a seamless service experience is always the goal at Herb Chambers Lexus of Sharon, and it's excellent to hear we're hitting the mark. Thank you, Allison, for your support, and we hope we'll see you back again down the road!

January 06, 2022

Always a pleasure w no hassles! Everyone is great to deal with- they explain and make the experience painless More

by amys1391
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt in Service
Jan 07, 2022 -

Herb Chambers Lexus of Sharon responded

It's great that we continue to make sure you go home a happy customer. Thanks for choosing to support all of us at Herb Chambers Lexus of Sharon!

January 06, 2022

On-time service and friendly staff, and dependable service. Randy was fabulous and kind, and professional. More

by Lsfougy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Jan 06, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Randy and the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back!

January 06, 2022

Everyone we deal with acts in a professional and courteous way. The service is great and any question we ask is always answered in a courteous way More

by preilly252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Jan 07, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

January 05, 2022

I received excellent service from Herb Chambers Lexus. The work estimate was exactly what they said, I needed a loaner, since they had to order parts. They got the parts and installed them the next day. More

by SM_Griffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review, Stephen! We appreciate your business and are thrilled to hear that you had such a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

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