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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,728 Reviews

2,728 Reviews of Herb Chambers Lexus of Sharon - Service Center

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October 10, 2021

Mark is great, always tries to go above and beyond for customers. Strongly recommend him More

by dnguyen2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Herb Chambers Lexus of Sharon responded

Thanks so much for the wonderful review of Herb Chambers Lexus of Sharon! We're so happy that Mark is always wonderful to work with, and we appreciate the kind words.

October 10, 2021

Clean, neat, informative and respectful, they let you know exactly what will be done and when your car will be ready. More

by acejoey60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are thrilled to hear that you had such an efficient and professional service experience working with the Herb Chambers Lexus of Sharon team. We appreciate your business and hope to see you back next time!

October 09, 2021

Excellent service, prompt attention, quick turnaround time! The overall process was very easy and Efficient! More

by Lulu
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tina Holden
Oct 11, 2021 -

Herb Chambers Lexus of Sharon responded

We are thrilled that you and your vehicle were so well taken care of by our team! Thank you for coming to Herb Chambers Lexus of Sharon and for sharing your five-star review. Drive safely!

October 09, 2021

Mark is always super friendly and helpful with my needs. Thank you very much Mark!! More

by sungify
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Herb Chambers Lexus of Sharon responded

We are thrilled that you are always so well taken care of by Mark! Thank you for giving Herb Chambers Lexus of Sharon your business and your five-star feedback. See you next time!

October 09, 2021

Great service- Eric took time to review various functions on my new car. Excellent service! More

by Desryparker
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
Oct 11, 2021 -

Herb Chambers Lexus of Sharon responded

We are pleased Eric was able to provide such an informative service experience. Thank you so much for choosing Herb Chambers Lexus of Sharon!

October 08, 2021

Excellent service, great customer care, super clean dealership. Resting area nice and relaxing. Great schedule for services More

by pbeaubrun0806@gmai.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We're glad to hear we're delivering the comfortable and pleasant guest care we aim for. Come back next time! - the Herb Chambers Lexus of Sharon team

October 07, 2021

There was a lack of communication while buying car. Was unable to get prices of accessories from salesperson. Had to do our own research to find out prices and choices of Lexus accessories Had to call a More

by louise
Recommend Dealer
No
Employees Worked With
Sanjay Khairmode
3.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Gauthier
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Valadao
Oct 25, 2021 -

Herb Chambers Lexus of Sharon responded

Louise - This is certainly not the wonderful feedback we hope to hear after you've purchased with us. I apologize that you didn't receive the communicative and personalized care that our team strives for at every visit. It sounds as though we could work on our internal communications, and I will be sure to address this with all departments. If you can offer any more details or if there's anything more I can do to better the outcome of your purchase, I urge you to reach out to me directly. Thank you, Johnny Dang - General Manager - jdang@herbchambers.com

October 06, 2021

Service Dept is always great to deal with. Car was done when promised. Car wash is an added bonus More

by jjgillis12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Thomas
Oct 06, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you so much for the five-star review of Herb Chambers Lexus of Sharon! It is great to hear that you were happy with how your vehicle was returned to you. See you next time!

October 05, 2021

Randy is an outstanding customer representative. He’s extremely professional and a pleasure to know. More

by Nunnally33
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Oct 05, 2021 -

Herb Chambers Lexus of Sharon responded

We love to see that our team is making a positive difference in our customer's experience. Thank you so much for taking the time to leave your positive review of Randy. The entire team at Herb Chambers Lexus of Sharon appreciates it!

October 05, 2021

Always great service from the beginning, when I purchased and now servicing. Really appreciate it. More

by aanidi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Herb Chambers Lexus of Sharon responded

Thanks for the wonderful review of Herb Chambers Lexus of Sharon! We appreciate your confidence in our team!

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