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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,721 Reviews

2,721 Reviews of Herb Chambers Lexus of Sharon - Service Center

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May 20, 2021

Superb service - especially with advice from Nicole - her excellence is exemplified in many ways- expertise, friendliness, helpfulness. I always have so much confidence in her - that I always follow her reco More

by george
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Thomas
May 20, 2021 -

Herb Chambers Lexus of Sharon responded

George - thank you for the terrific review! We're thrilled to hear that Nicole has delivered such outstanding service throughout your experiences with her, and we'll be sure to let her know that her kindness and expertise make all the difference. We're grateful for your business here at Herb Chambers Lexus of Sharon and hope to see you again soon!

May 19, 2021

My service with Tina was excellent consumer service she provided to me...Tina had me to come him her office went over the service I had on my vehicle also Tina had me pay for my services in her office. I d More

by jcox1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo , Tina Holden
May 19, 2021 -

Herb Chambers Lexus of Sharon responded

All of us at Herb Chambers Lexus of Sharon appreciate the time you took to write about your experience working with Tina! Providing exceptional customer service is our number one priority, and we are thrilled she hit the mark. It means a lot that our service stood out to you, safe travels!

May 19, 2021

Efficient and courteous staff. Mark is great, he’s informative, informed and polite. My experience at Herb Chambers is always a positive one. The staff is super and always respectful. More

by Viviane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Herb Chambers Lexus of Sharon responded

Viviane, thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Herb Chambers Lexus of Sharon, and we will certainly let Mark know that you appreciate his help. We look forward to your next visit!

May 18, 2021

We always receive friendly, timely, professional service and we appreciate the attention to detail that the staff give us. We are always treated well when we need our car serviced More

by Prs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Thomas
May 18, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are thrilled to hear that you had such a successful experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you again down the road!

May 18, 2021

Excellent service experience as usual.Nicole was great Excellent service experience as usual. Nicole was great and the vehicle was completed, including wash, as promised. Very smooth process from drop of More

by Bill 02766
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicole Thomas
May 18, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Herb Chambers Lexus of Sharon, and we will certainly let Nicole know that you appreciate her help. If you ever need anything else, don't hesitate to come back and see us again!

May 17, 2021

Professional knowledgeable experience attention to detail free car wash follow up clean waiting area wyfi service completed promptly Mark explained everything that was done to me More

by Flatfoot
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful experience working with Mark and the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you again down the road!

May 17, 2021

The car drop off process is short and doesn’t require any information from The car owner, very automated and efficient process. The facility is well organized and clean. More

by coteleo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
May 17, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to review us! We are thrilled to hear that you had such an efficient experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back!

May 15, 2021

Purchased my Lexus ES250 in December 2020. The service and level of professionalism I received then, and on my first maintenance visit was super EXCELLENT More

by JChatman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Herb Chambers Lexus of Sharon responded

Your review fills all of us at Herb Chambers Lexus of Sharon with pride! Thank you for your confidence in our team to get the job done. It is gratifying to hear that our staff is providing our valued customers with exceptional customer service. Your business means the world to us and we hope to work with you again in the future. Have a great day!

May 15, 2021

Mark is a pleasure to work with. Very knowledgeable and professional. We currently have an RX350 and our second GS350. Mark has been our service advisor with all three. More

by Errol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Herb Chambers Lexus of Sharon responded

It means a lot to hear that you enjoy your visits with Mark and our service team. Thank you for being part of the Herb Chambers Lexus of Sharon family! We wish you safe driving and look forward to assisting you next time.

May 15, 2021

The dealership is clean, employee are very courteous and knowledgeable. The service department hour are very convenient, the staffs have good estimate of amount of time needed for service, they also wash th More

by bingklam
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicole Thomas
May 17, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with our team at Herb Chambers Lexus of Sharon, and we will certainly pass along your kind words. If you ever need anything else, don't hesitate to come back and see us again!

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