Herb Chambers Lexus of Sharon - Service Center

Emergency tire repair. Experienced a front tire blowout after hitting a raised manhole cover. Ken Alves (Service Consultant) was great to work with, and got me on way quickl Experienced a front tire blowout after hitting a raised manhole cover. Ken Alves (Service Consultant) was great to work with, and got me on way quickly. I've always had positive experiences with this dealership and this is just another example. Highly recommended! More

Customer service is the best I have had my 2008 ES350 service at Herb Chambers for a number of year. Mark Forcucci is my service advisor. During this time Mark has treated me lik I have had my 2008 ES350 service at Herb Chambers for a number of year. Mark Forcucci is my service advisor. During this time Mark has treated me like a gentleman. Mark is friendly and focused on my needs and what is required to keep my vehicle in tip top shape. Mark stated that my Lexus would be ready within two hours and it was, washed and ready to go. When I know that service is required I can count on Mark to have my best interest at hand. I would highly recommend this dealership to anyone. More

Great customer service!! We got top notch customer service having our car serviced at Lexus! Ronni made our experience effortless! We will recommend Ronni and Lexus to all our We got top notch customer service having our car serviced at Lexus! Ronni made our experience effortless! We will recommend Ronni and Lexus to all our family and friends. More

Excellent service experience Eric in service provided a great experience last week. I was waiting for a routine service and was promised my car in 90 minutes. It was washed and r Eric in service provided a great experience last week. I was waiting for a routine service and was promised my car in 90 minutes. It was washed and ready in that time. He had also taken $40, from a coupon offer, from my bill. Highly recommend Eric. More

Couldn't ask for better service Customer service is stellar and the service itself is fantastic! From the moment you walk in to the moment you leave you are treated like you are the Customer service is stellar and the service itself is fantastic! From the moment you walk in to the moment you leave you are treated like you are the most important customer to ever enter! More

Service department is amazing Wayne handled my most recent service- he is so wonderful to work with. He calls you back quickly, stays in touch regarding your appointment and servic Wayne handled my most recent service- he is so wonderful to work with. He calls you back quickly, stays in touch regarding your appointment and service and went out of his way to ensure I could get a NX as a loaner while my car was being serviced. 110% customer service More

James Burbine helped me again !!! I would like to thank James Burbine, he helped me out twice this month, once with a tire blow out when I hit a pot hole and again with a squeak I had. I would like to thank James Burbine, he helped me out twice this month, once with a tire blow out when I hit a pot hole and again with a squeak I had. I know he has a lot of customers but he always makes you feel like your his top priority ! More

The best service advisor this brand has ever seen! I’ve got my service done here every time since I’ve bought my IS. Ronni Travers seems to know exactly what to get done every time. She is very profess I’ve got my service done here every time since I’ve bought my IS. Ronni Travers seems to know exactly what to get done every time. She is very professional and knowledgeable. Ronni always has a smile on her face and that makes it that much more of a better experience. I’ve had nothing but the best and have been treated even better ! Thank you Ronni ! More

Outstanding service I visited the Lexus dealership in Sharon for a routine maintenance check up and the service I was given by both Wayne McLaughlin and Eric Castillo was I visited the Lexus dealership in Sharon for a routine maintenance check up and the service I was given by both Wayne McLaughlin and Eric Castillo was above and beyond outstanding.. Aside from the oil change kI was having some issues with my tire pressure, which turned out to be a nail in my tire . They made sure the issue was resolve for me along with a tire rotation, oil change as well as the necessary maintenance that would bring me up to date. They set the expectation for how long it would take and it turned out to be less. Thank you Wayne and Eric for the great service . Tracy DelMonico More

Ronni, Brian, Les - The Best! I purchased a Lexus RX450h from Les, and he made what is usually a difficult process both easy and pleasant. He was pleasant yet professional - and mo I purchased a Lexus RX450h from Les, and he made what is usually a difficult process both easy and pleasant. He was pleasant yet professional - and most of all, patient. Yesterday, I brought my car in for a simple fix and tutorial, unannounced, and Ronnie Travers and Brian Matthews arranged for me to be treated as a VIP! I don't feel worthy, yet they consistently attend to customers' wants and needs - even when swamped with more important things to do! I am very appreciative of all the courtesies and efforts I've received at Herb Chambers Lexus in Sharon; I hope everybody I value realizes all the rumors which seem "too good to be true" about this dealership are, in fact, spot on! More