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Herb Chambers Lexus of Sharon - Service Center
Sharon, MA
2,722 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,722 Reviews of Herb Chambers Lexus of Sharon - Service Center
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August 18, 2018
Outstanding Customer Service I want to thank Wayne McLaughlin and everyone at the Herb Chambers Lexus Sharon Service department. I had an appointment today (8/18/2018) to service I want to thank Wayne McLaughlin and everyone at the Herb Chambers Lexus Sharon Service department. I had an appointment today (8/18/2018) to service my 2014 Lexus GS350 and as usual the entire service department was courteous and professional. The service was fast and my car looked new when I drove away. I bought my first new ES350 at Herb Chambers Lexus in 2007. I've been a satisfied customer for more than 11 years. You always get the same great service there (from all the departments)... Wayne, thanks again for the outstanding customer service. More
by h3nry123
Employees Worked With
Sam Pellows, Wayne McLaughlin
August 18, 2018
MARK FORCUCCI IS THE BEST SERVICE ADVISORS. HE ALWAYS HELP ME WITH HIS RECOMENDATIONS AT A AFFORDABLE PRICE. PLEASE ALWAYS ASK FOR HIM TO MAKE ANY DECISION FOR YOU IS THE BEST SERVICE ADVISORS. HE ALWAYS HELP ME WITH HIS RECOMENDATIONS AT A AFFORDABLE PRICE. PLEASE ALWAYS ASK FOR HIM TO MAKE ANY DECISION FOR YOUR CAR. THANKS.KAY. More
by KAY007
Employees Worked With
August 18, 2018
Excellent Service Advisor I worked with Ken Alves several times now at the Sharon location. Excellent customer service and knowledgeable. I would recommend him as a service ad I worked with Ken Alves several times now at the Sharon location. Excellent customer service and knowledgeable. I would recommend him as a service advisor. More
by kann678
Employees Worked With
Ken Alves
August 14, 2018
See Ken Alves for service! Ken is the best! I bring my beloved higher mileage RX350 to him and he is always very up front and honest with me, I would not trust anyone else with Ken is the best! I bring my beloved higher mileage RX350 to him and he is always very up front and honest with me, I would not trust anyone else with my baby. I never have a problem getting an appointment and he makes it easy. I am more than happy to drive an hour to Herb Chambers to have my car taken care of the right way. Thanks Kenny! More
by StephD
Employees Worked With
Ken Alves
August 14, 2018
Amazing Service Ronni has been my service rep for years. Because of her and her service team, I will always continue to buy my cars through Lexus of Sharon. I wouldn Ronni has been my service rep for years. Because of her and her service team, I will always continue to buy my cars through Lexus of Sharon. I wouldn’t think of taking my car anywhere else for service other than Lexus of Sharon and Ronni. Ronni is professional, trustworthy, and personable. You always know you’re in good hands when dropping off your vehicle. Ronni and her service team are reliable and thorough. Thank you, Ronni, for peace of mind, for always going above and beyond with my car service and for just being you! Best, Sherry (One happy Lexus customer) More
by SherryA.
August 13, 2018
Thank you Nicole! Great service. Always great experience with this dealership, especially the service department.Nicole was very kind, courteous, and professional . A g Great service. Always great experience with this dealership, especially the service department.Nicole was very kind, courteous, and professional . A great place to have your car serviced. Olga More
by Olga
Employees Worked With
Nicole Thomas
August 06, 2018
Service Consultant We would like to highly praise Mark Forcucci, our service consultant , he is outstanding, he is a 10!!. An example of Mark's excellence is we recentl We would like to highly praise Mark Forcucci, our service consultant , he is outstanding, he is a 10!!. An example of Mark's excellence is we recently had the car in for service and listed a problem while the car was under warranty. Unfortunately they could not duplicated the problem. A short time later after the car went out of warranty we were able to duplicate the issue and showed Mark. Although now out of warranty he went to bat for us and got the repair covered. Over the years he has always goes the extra yards to accommodate our needs, gives us appropriate recommendations on what our cars needs and what we may need in the future. He always gets back to us on a timely basis on the status our car as well as returns our calls even if we just call to ask a question. We consider Mark a trusted advisor and a friend. Although we could always buy our next Lexus a any dealership because of Mark we have an desire and obligation to buy our next car at Herb Chamber's Lexus. Mark is an ASSET to the dealership. More
by SRG
Employees Worked With
August 02, 2018
Amazing By far the best guy to work with. He always goes above and beyond to get the job done. I would highly recommend Mark to everyone. By far the best guy to work with. He always goes above and beyond to get the job done. I would highly recommend Mark to everyone. More
by Car_guy15
Employees Worked With
August 01, 2018
Great experience with service advisor, Ken. From start to finish I had a great experience. My service advisor, Ken Alves, was professional and took care of all my concerns. I would recommend thi From start to finish I had a great experience. My service advisor, Ken Alves, was professional and took care of all my concerns. I would recommend this dealership to everyone. More
by Amanda
Employees Worked With
Ken Alves
July 31, 2018
16 years of Extreme Excellence Service My wife and I would like to commend the service we get from Mark Forcucci every time we have gone to the dealership. We have been working with Mark f My wife and I would like to commend the service we get from Mark Forcucci every time we have gone to the dealership. We have been working with Mark for over 16 years and would never dream of going anywhere else. Thank you Mark for all of your hard work and dedication Wayne Travis, CEO/President of Mass Installation, Inc Ann Travis, Vice President of Mass Installation, Inc More
by Wayne
Employees Worked With
