Herb Chambers Lexus of Sharon - Service Center

Terrific service I have know Mark F. for 29.years. When I have a problem he is there for me. He attends to my needs without hesitation. What else can I say. I have know Mark F. for 29.years. When I have a problem he is there for me. He attends to my needs without hesitation. What else can I say. More

Service timely, friendly staff Had a 7am 25k service appointment and was out by 8am. Staff was friendly and attentive to my concerns. Car was washed including windshield which is Had a 7am 25k service appointment and was out by 8am. Staff was friendly and attentive to my concerns. Car was washed including windshield which is important (got to see folks). Very satisfied More

Personalized and thorough Nicole is my personal service assistant and goes over and beyond to provide a personalized experience. Very thorough and responsive during all communi Nicole is my personal service assistant and goes over and beyond to provide a personalized experience. Very thorough and responsive during all communications. Highly recommend Nicole to anyone who does business with herb chambers More

Great car; great service! I love my IS 300. While no one likes bringing their car in for service, I’ve found it to be an easy and pleasant experience each time. Having a dedic I love my IS 300. While no one likes bringing their car in for service, I’ve found it to be an easy and pleasant experience each time. Having a dedicated service person to deal with is so helpful, and James Burbine has been awesome! More

Outstanding service from Ronni! Over the past 15 years, I have had the pleasure of getting service provided by Ronni Travers. She has always greeted us with a smile, and ensured tha Over the past 15 years, I have had the pleasure of getting service provided by Ronni Travers. She has always greeted us with a smile, and ensured that were were happy with the services we received. She knows cars, and her knowledge is really helpful when we don't know how something works. Thanks, Ronni! More

Exceptional, Professional and Personal Service!!!! I have owned Lexus cars for the past 22 years and the Lexus RX models since they first came out on the market, trading them in for new ones about ever I have owned Lexus cars for the past 22 years and the Lexus RX models since they first came out on the market, trading them in for new ones about every three years. Obviously, I am very happy with the car. I am equally, if not more so, extremely pleased with the service from Lexus of Sharon, in particular, Mark Forcucci, my service advisor. Mark is a professional who extends personal service. He is extremely knowledgeable, helpful and accommodating. He always addresses my questions and concerns about the car and service, informs me of the options and makes sure that all needed work is done and done well. Because I live some distance from the dealership, the car is valeted when it has to go in for service. I am always notified of the pick-up window of time and always receive a call before the valet comes out to pick up the car and leave a loaner. While the car is in for service, Mark calls to update the status of the car and lets me know when the car will be returned. And, to top it all off, the car is returned service complete, all washed and cleaned, looking great. I doubt most car owners can say that having their cars serviced is made so easy and pleasant. The final clincher here is that Mark and his team are what truly keep me with Lexus. I love my 2013 RX, but have not been happy with the look of newer RX models--that big front grill and the sharp angular lines--- so much so that I have been putting off trading in my car. I was hoping the model would change, but that does not look as though that is going happen. My 2013, though, is getting up there in miles. I have looked at other brands/styles of cars, but I really don't want to give up the reliability and comfort of my Lexus. What really decides it for me is the service: I won't give up the amazing service I get from Mark Forcucci at Herb Chambers Lexus. I will buying another Lexus. More

" SUPERB " " JoeS" Mark Forcucci is simply amazing his devotion to assisting me and providing service on short notice is nothing short of tremendous , I had " JoeS" Mark Forcucci is simply amazing his devotion to assisting me and providing service on short notice is nothing short of tremendous , I had a problem with my car and he had me in and out within an hour . In this day and age it is difficult to find this kind of care to a customer. Thank you so much More

Awesome Nicole is the best she was so helpful came in for service today car looked great after car wash thanks for the continued wonderful service Nicole is the best she was so helpful came in for service today car looked great after car wash thanks for the continued wonderful service More

Have always had the best experience dealing with Nicole. She Is the best. She gets me in and out so quickly with such a pleasant attitude. Has been so helpful whenever I come in. Today came in with no appt and Is the best. She gets me in and out so quickly with such a pleasant attitude. Has been so helpful whenever I come in. Today came in with no appt and she got me in anyway. More

Great Service Experience I am a newly owner of a Lexus CT- 200h sport. My car has been in the service department twice for regular maintenance and both times I was helped by E I am a newly owner of a Lexus CT- 200h sport. My car has been in the service department twice for regular maintenance and both times I was helped by Eric Castillo. He is definitely Very professional, very helpful and very attentive. From booking my appointments, to providing a loaner when I needed one, to constantly updating me on the status of my vehicle. My experience at the lexus service department has been excellent and I have tha thank Eric Castillo for that. I will continue to service my vehicle at Lexus of Sharon for as long as I have this vehicle and will continue to bring my service to Eric Castillo. I am a happy Loyal customer :-) More