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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,776 Reviews

2,776 Reviews of Herb Chambers Lexus of Sharon - Service Center

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April 17, 2024

Very reliable and courteous service. Wonderfull dealership who always make things right for their customers. More

by Historyslick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Herb Chambers Lexus of Sharon responded

We appreciate your kind words! Our team at Herb Chambers Lexus of Sharon always strives to provide reliable and courteous service. Thank you for recognizing our efforts, we're here whenever you need us!

April 16, 2024

Excellent service! I have been very impressed by everyone at this Lexus dealership. Communications are clear, employees are polite & respectful, & the waiting area is More

by gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Herb Chambers Lexus of Sharon responded

We're so glad to know you've been impressed with our service at Herb Chambers Lexus of Sharon! We strive for clear communication and a comfortable environment. Thanks for your positive feedback!

April 15, 2024

It is nice, clean and very friendly. The suggested work is well done and on time. Their representatives are very polite and helpful. More

by bingklam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Herb Chambers Lexus of Sharon responded

We're delighted to know you had a positive experience at Herb Chambers Lexus of Sharon. Our team always aims for timely and quality work, while providing friendly service. Thanks for the review!

April 13, 2024

Friendly and respectful, communicates well and proactively. Makes service appointments easy. That’s all I have to say More

by Pren
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Vicente
Apr 15, 2024 -

Herb Chambers Lexus of Sharon responded

We're glad to know that you found our service appointments easy and communication effective at Herb Chambers Lexus of Sharon. Thanks for sharing your experience!

April 13, 2024

The place is spacious and comfortable. But the service person I dealt with seemed a bit absent minded. Before leaving the dealership I pointed out the swuealing belt sound the car was ma More

by IDALIZSANTOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott G.
Apr 22, 2024 -

Herb Chambers Lexus of Sharon responded

Hi IdalizSantos, please let me know if your concern has been addressed. We apologize for the lack of follow-up you have received. Sincerely, Johnny Dang - General Manager - jdang@herbchambers.com

April 13, 2024

I had emergency tire repair and was treated very well without an appointment. This is a lovely dealership. More

by ashworthco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Service advisor
Apr 15, 2024 -

Herb Chambers Lexus of Sharon responded

We're glad to know you had a positive experience with our team at Herb Chambers Lexus of Sharon, especially during an emergency. Thanks for your kind words about our dealership!

April 12, 2024

Had brought my vehicle in for service, met with Scott who was my advisor. Scott was very informative in providing me with the service that was needed for my car. He had followed up with me to see if the veh More

by ssand77569
Recommend Dealer
Yes
Employees Worked With
Scott G
Apr 15, 2024 -

Herb Chambers Lexus of Sharon responded

We're glad to know that Scott and the team at Herb Chambers Lexus of Sharon were able to provide you with informative service for your vehicle. It's great hearing about our staff following up on their work! Thanks for sharing this positive feedback, we appreciate it!

April 12, 2024

Service Dept, excellent personal customer service, professional and friendly, Customer since 1999! Mark Forcucci is the best!! And the team that worked on my vehicle did an outstanding job! More

by tadibella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Herb Chambers Lexus of Sharon responded

We're so pleased to know that you've had such a positive experience with our Service Department at Herb Chambers Lexus of Sharon since 1999! Your kind words about Mark and the team are greatly appreciated. Thank you for your continued support!

April 11, 2024

Herb Chambers Dealerships (Lexus) has my service facility for more than 12 years. Scott was a pleasure to work with. I’ve found this dealership to have fair pricing, outstanding technicians and take the ti More

by Richard W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott G, Richard Keevers
Apr 12, 2024 -

Herb Chambers Lexus of Sharon responded

Richard, we're so glad to know you've been with us at Herb Chambers Lexus of Sharon for over 12 years! It's wonderful that Scott and the rest of our team have consistently provided great service. We appreciate your loyalty and look forward to serving you in the future!

April 11, 2024

Always provides thorough service that is excellent from a quality standpoint. Also loaner available for extended service time frames. More

by Karen/Ernie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Apr 11, 2024 -

Herb Chambers Lexus of Sharon responded

Karen and Ernie, we're glad to know you've had consistently excellent service experiences at Herb Chambers Lexus of Sharon. We appreciate your feedback!

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