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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,738 Reviews

2,738 Reviews of Herb Chambers Lexus of Sharon - Service Center

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January 22, 2024

The crew is very attentive! They have exceptional customer service and work hard to get your car needs fixed! More

by Adela R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Herb Chambers Lexus of Sharon responded

Adela, it's great to know our team at Herb Chambers Lexus of Sharon was able to provide you with attentive and exceptional service. We're here for all your car needs!

January 21, 2024

What a pleasure to come to the dealership for service, met with friendliness and smiles. More

by comella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to review Herb Chambers Lexus of Sharon! We hope you have a lovely day!

January 20, 2024

Monica was extremely friendly helpful and informative. Very up front about pricing answered all my questions. Thanks Monica... More

by rtarver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Herb Chambers Lexus of Sharon responded

We're glad to know that Monica was able to assist you with all your queries at Herb Chambers Lexus of Sharon. Thank you for the positive feedback!

January 20, 2024

The service was and is always awesome! ! The respective was very nice. I love this dealership!! More

by a.stewart09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Herb Chambers Lexus of Sharon responded

Thanks so much for choosing Herb Chambers Lexus of Sharon! We're proud to provide 5-star service and look forward to seeing you down the road!

January 19, 2024

I have been having service at this dealership for the last 10 years. Their work is first rate. And it is a pleasure to deal with anyone and everyone there. Randy is always extremely helpful. 5 star plus More

by alexisbarron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Jan 19, 2024 -

Herb Chambers Lexus of Sharon responded

Alexis, we're so glad to know you've had a decade of positive experiences with us at Herb Chambers Lexus of Sharon. We'll pass along your kind words to Randy and the rest of our team. Thanks for sticking with us!

January 19, 2024

Great service department. Consultants are always helpful and informative. Love the ability to take a loaner so I’m not waiting for my car to be serviced. More

by theanomj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Callahan
Jan 19, 2024 -

Herb Chambers Lexus of Sharon responded

Thanks for the feedback! We're glad to know our service department at Herb Chambers Lexus of Sharon has been helpful and informative. It's great to know you enjoyed your loaner car while we took care of yours!

January 19, 2024

Their service department is awesome. Never try to sell you something you don’t need. I could choose a Lexus dealership that is closer to me, but I’ve purchased 2 vehicles from Herb Chamb More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
Jan 20, 2024 -

Herb Chambers Lexus of Sharon responded

John, we're so glad to know you've had positive experiences with our service department at Herb Chambers Lexus of Sharon. We appreciate your loyalty and look forward to continuing serving you in the future!

January 18, 2024

Top quality services rendered courteous staffs. 👏. There are the best 👌. Mark and the service department guys are simply great 👍 not forgetting Christie Pierre too More

by abdulfataialabialasela70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christie Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Vicente
Jan 18, 2024 -

Herb Chambers Lexus of Sharon responded

We're so glad to know you had a top-notch experience with Mark, Christie and the rest of our team at Herb Chambers Lexus of Sharon. Thanks for your kind words!

January 18, 2024

I have been a customer of this dealership for almost 15 years. The service department has always been great at resolving issues & performing maintenance on the 6 vehicles that we have purchased there. Our More

by Malingrp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Pacheco
Jan 18, 2024 -

Malingrp1 responded

Thank you for many years of service. Thank you to. Matt Kline for his communication skills to explain my issues to the technicians & to follow up status phone calls to keep me in the loop. He’s an asset to Herb Chambers & the service department.

Jan 18, 2024 -

Herb Chambers Lexus of Sharon responded

Your loyalty means the world to us! Thanks for highlighting Matt's phenomenal service and dedication to customer care. It's always our pleasure to assist you and we greatly appreciate your recommendation. Until next time, safe travels! - The Herb Chambers Lexus of Sharon Team

January 17, 2024

Friendly, clear description of work before it was done, easy loaner car access & fast turnaround More

by Brnoheen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Herb Chambers Lexus of Sharon responded

It's awesome to read you had such a smooth experience at Herb Chambers Lexus of Sharon! Thank you for sharing and leaving us a five-star review.

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