Bryan Lopez
Service Loaner Coordinator
Herb Chambers Lexus of Sharon
25 Providence Hgy
Sharon, MA 02067
67 Reviews
Write a ReviewDealership Experience
9 yrs, 8 mos
Languages Spoken
English
Spanish
67 Reviews of Bryan Lopez
March 06, 2024
The best Lexus dealer In Sharon great service fast all employees outstanding I will recommend for friends and family appreciate thank you very much:) employees outstanding I will recommend for friends and family appreciate thank you very much:) More
Other Employees Tagged: Ronni Travers, Mark Forcucci, Giovanni Gauthier, Randy Vicente , Ryan Valadao, RJ Graf, Jackson Callahan, Matthew Kline, Monica Paz
February 07, 2024
I have been coming here for service for 16 years and is it close to my house? No I drive 48 miles round trip why you ask when I have another Lexus dealership much closer to my house but I feel the service it close to my house? No I drive 48 miles round trip why you ask when I have another Lexus dealership much closer to my house but I feel the service and expertise I get from this place far outweighs the drive and I could always do the valet service but I would miss the attention to detail and also the muffins in the cafe from Pam and the way she treats me is well worth it! More
Other Employees Tagged: Ronni Travers, Mark Forcucci, Randy Vicente , Ryan Valadao, RJ Graf, Jackson Callahan, Matthew Kline, Monica Paz , Pam from the cafe is awesome!
January 24, 2024
The service department is excellent Jackson my representative was very helpful explaining the repairs that were extensive and he did everything to ensure the cost was not astronomical. This servic representative was very helpful explaining the repairs that were extensive and he did everything to ensure the cost was not astronomical. This service department treats you very well More
Other Employees Tagged: Jackson Callahan, Matthew Kline
December 14, 2023
Mark is my go to when it comes to my vehicle. He always goes above and beyond to make sure my vehicle is in good order and makes sure I know what I should be looking out for in the future. I real He always goes above and beyond to make sure my vehicle is in good order and makes sure I know what I should be looking out for in the future. I really appreciate the flexibility of being able to drop my vehicle off a day before and the ability to use a loner vehicle. It really makes a difference! I never have to miss work and I know the car is repaired correctly every time. They also vacuumed the interior of my car and gave it a car wash! It’s really no question that I’ll be back in the future and I’ll be suggesting Herb Chambers Lexus to my friends and family. Thanks again! More
Other Employees Tagged: Mark Forcucci, Ryan Valadao
August 30, 2023
There was a service campaign for my 2024 model car, and the valet took the car from my house as I am living far from the service and left a loaner. Evenif I have been informed that my car will be back in d the valet took the car from my house as I am living far from the service and left a loaner. Evenif I have been informed that my car will be back in during the same day, when I asked them, they said it would be returned the day after. I told them I won't be at home as I am working and I have arranged myself by thinking that the car will be back on the same day. I asked them to bring my car back after 5 pm when I arrive home but valet called me in the morning and told me that he is leaving the service to drop my car and they can't drop after 5 pm. So, I had to leave the office and cancel my scheduled meetings. I have been informed that all vehicles receive a complimentary wash and vacuum with every service, but it wasn't the case for my car. It came back as it was before. Everything was totally unorganized! It was my first service experience, but it wasn't the best one. More
August 16, 2023
Ryan was very knowledgeable and answered all my questions. Ryan’s customer service skills are excellent. questions. Ryan’s customer service skills are excellent. More
Other Employees Tagged: Randy Vicente , Jackson Callahan
August 07, 2023
Mark the service rep was amazing to work with today. Herb Chambers Lexus has amazing service as always. Herb Chambers Lexus has amazing service as always. More
Other Employees Tagged: Ronni Travers, Mark Forcucci, Randy Vicente , Ryan Valadao, Jackson Callahan, Matthew Kline, Monica Paz
July 25, 2023
The best service always will bring friends and family to by car here Herb Chambers, Lexus in Sharon always the best by car here Herb Chambers, Lexus in Sharon always the best More
Other Employees Tagged: Ronni Travers, Richard Keevers, RJ Graf
June 16, 2023
Awesome service, great people to work with. The valet service is important to me and they never disappoint. The valet service is important to me and they never disappoint. More
Other Employees Tagged: Randy Vicente
March 15, 2023
I’ve been servicing my car at Herb Chambers Lexus for many years now. The service level is just excellent. I like it so much that I keep buying Lexus vehicles just so I can be serviced by their dealershi many years now. The service level is just excellent. I like it so much that I keep buying Lexus vehicles just so I can be serviced by their dealership. More
Other Employees Tagged: Mark Forcucci, Matthew Kline