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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,748 Reviews

2,748 Reviews of Herb Chambers Lexus of Sharon - Service Center

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August 25, 2023

Very professional group & attentive to our needs. I would recommend them to anyone who is need of an auto. More

by timmccaul
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackson Callahan
Aug 28, 2023 -

Herb Chambers Lexus of Sharon responded

We appreciate your recommendation and are glad to know our team at Herb Chambers Lexus of Sharon was able to meet your needs. Thanks for the review!

August 24, 2023

Service was done correctly on my vehicle. The only thing I would have liked is if they had plastic seat covers. More

by artil.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Herb Chambers Lexus of Sharon responded

Hi Artil. Thank you for the 5 star review. We appreciate your feedback. Sincerely, Johnny Dang - General Manager

August 24, 2023

Sharon Lexus Dealership has served me well during the nine years I owned my RX350. More

by kaya_butts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry, Technology Specialist
Aug 24, 2023 -

Herb Chambers Lexus of Sharon responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Herb Chambers Lexus of Sharon. Safe travels!

August 24, 2023

Monica is a friendly and efficient service advisor. She gets things done and is always great with customer service! Highly recommend! More

by Steft50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Herb Chambers Lexus of Sharon responded

We're so glad to know you've consistently had positive experiences with Monica at Herb Chambers Lexus of Sharon! We thank you for the high recommendation and will be sure to pass your kind words along!

August 24, 2023

Great service and very nice people in all areas to deal with. Make me feel important and anxious to help me whatever it takes More

by Dickm46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Aug 24, 2023 -

Herb Chambers Lexus of Sharon responded

We're so glad to know you had a great experience with our team at Herb Chambers Lexus of Sharon. We always strive to make every customer feel valued and well-served. Thanks for your review!

August 24, 2023

Great service Brian and staff are very helpful and very accomodating would recommend this dealership to people More

by gannonj813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Herb Chambers Lexus of Sharon responded

Gannon, we're delighted to know Brian and our team at Herb Chambers Lexus of Sharon provided you with great service. Thanks for recommending us!

August 24, 2023

The appointment and the service were prompt and on time. Ryan, my service assistant, is pleasant, helpful, organized, and an excellent communicator. Herb Chambers building all are very clean and pleasing. A More

by Joy Kiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
Aug 25, 2023 -

Herb Chambers Lexus of Sharon responded

Joy, it's great to know that Ryan and the team at Herb Chambers Lexus of Sharon provided prompt service and clear communication that's earned your confidence! It was our pleasure to deliver thorough work on your car. Safe travels, and we look forward to your next visit!

August 24, 2023

Monica listened to me and answered all my questions. She was very helpful. Tfsbk you. I’m More

by dmwang339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sanjay Khairmode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Herb Chambers Lexus of Sharon responded

We are glad to hear that Monica took excellent care of you. Thank you for choosing Herb Chambers Lexus of Sharon!

August 23, 2023

This is my second time in this dealer; I just wanted to see if your customer service has change because my first experience was not very pleasant; this time is better but not as perfect as Watertown; keep More

by mjean1605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Herb Chambers Lexus of Sharon responded

We appreciate your feedback, and we're glad to know that you noticed an improvement in our service at Herb Chambers Lexus of Sharon. We'll continue striving for excellence, aiming to provide the best experience possible. Thanks for giving us another chance!

August 23, 2023

Randy answered all the questions I had. He was very informational and gave explanations for everything. Truly appreciate his services. More

by rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Aug 23, 2023 -

rose responded

Great service

Aug 23, 2023 -

Herb Chambers Lexus of Sharon responded

Thank you for the review, Rose! We are so glad to hear that you had a successful service experience working with Randy. Drive safely, and we hope to see you again at Herb Chambers Lexus of Sharon!

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