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Herb Chambers MINI of Boston

Boston, MA

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Employees
Reviews
Vehicles
4.9
881 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 881 reviews

December 03, 2024

Great customer service with knowledgeable people. I have been a mini client for nineteen years and their service of my cars throughout has been excellen More

by SM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
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Dec 03, 2024 -

Herb Chambers MINI of Boston responded

Thank you for your loyalty and kind words about our team at Herb Chambers MINI of Boston! We're delighted to know that you've consistently experienced excellent service over the years. Looking forward to continuing this journey with you!

December 02, 2024

I always get excellent treatment here. Mark is the best service advisor he takes good care of my needs More

by bonniereteguiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
Report | Print
Dec 02, 2024 -

Herb Chambers MINI of Boston responded

Bonnie, thank you for the kind words! We're delighted to hear that Mark and our team at Herb Chambers MINI of Boston continue to provide excellent service. We appreciate your support!

November 30, 2024

So professional, fabulous, perfect everything from first welcome person greetings to last moment when your car was ready for you! Thank you so much to Mark Ravin and his team! More

by mlks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
Report | Print
Dec 01, 2024 -

Herb Chambers MINI of Boston responded

We're delighted to hear that Mark and the team at Herb Chambers MINI of Boston provided such a professional experience from start to finish. Thank you for your kind words, and we hope you're enjoying your new car!

November 24, 2024

Mark always gives great guidance / advice on what service my car needs. I appreciate his experience. More

by Colette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin, Theo Turney
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Nov 25, 2024 -

Herb Chambers MINI of Boston responded

Thank you for the kind review, Colette! We're happy to hear Mark always provides helpful advice and we'll be sure to let him know how much you appreciate his assistance. See you next time! - The Herb Chambers MINI of Boston Team

November 20, 2024

The staff there always goes above and beyond for me. It is the only place I will take my car. More

by NVIOUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin, Sam Dias
Report | Print
Nov 21, 2024 -

Herb Chambers MINI of Boston responded

This is great to hear! Thank you for choosing Herb Chambers MINI of Boston!

November 15, 2024

Mark and his team are the best! They accommodated my last minute request to come in and had my car fixed in no time. More

by Isa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
Report | Print
Nov 16, 2024 -

Herb Chambers MINI of Boston responded

Hi Isa, we're delighted to hear that Mark and the team at Herb Chambers MINI of Boston were able to accommodate your needs so efficiently. We look forward to serving you again! Safe travels!

November 13, 2024

Excellent service, very attentive staff. Theo was in contact with me giving me updates the whole time. More

by lhmori33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo Turney
Report | Print
Nov 13, 2024 -

Herb Chambers MINI of Boston responded

Thank you for the kind words! We're delighted to hear that Theo and our team at Herb Chambers MINI of Boston provided excellent service. We appreciate your feedback and look forward to assisting you again in the future!

November 03, 2024

The service I received at this dealership was excellent! Working with Theo Turney-Service Advisor, Dan Mahoney-Product Genius, and Issachar Pierre-Valet, made my experience at Herb Chambers Mini of Boston s More

by Anofia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Mahoney and Issachar Pierre, Theo Turney
Report | Print
Nov 04, 2024 -

Herb Chambers MINI of Boston responded

We're delighted to hear that Theo, Dan, and Issachar provided such exceptional service during your visit to Herb Chambers MINI of Boston! It's wonderful they could make the process seamless for you. Thank you for sharing your experience with us!

October 31, 2024

Very hands on as to what needed for fixes and what to expect. Customer focused. More

by Lloyd Macdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
Report | Print
Nov 04, 2024 -

Herb Chambers MINI of Boston responded

Lloyd, thank you for the positive feedback! We appreciate you giving our Herb Chambers MINI of Boston team the opportunity to serve you and we hope to see you again in the future. Take care!

October 21, 2024

Very customer friendly and very compentent. Explained everything thoroughly and in simple terms easy to understand. More

by Philipg140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo Turney
Report | Print
Oct 22, 2024 -

Herb Chambers MINI of Boston responded

We're delighted to hear that our team at Herb Chambers MINI of Boston provided a friendly and competent experience for you. Thank you for the feedback, and we're glad everything was explained clearly!

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