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Herb Chambers MINI of Boston

Boston, MA

Overview
Employees
Reviews
Vehicles
4.9
881 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 881 reviews

October 16, 2024

Excellent customer service and staff professionalism. The staff is knowledgeable and customer focused. We have been customers of Herb Chambers Mini for over 20 years. More

by buckram-spoil.0f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin, Theo Turney
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Oct 17, 2024 -

Herb Chambers MINI of Boston responded

Thank you for your loyalty and kind words about Herb Chambers MINI of Boston! We're delighted to hear that our team's professionalism and customer focus have made a positive impact over the years We look forward to continuing to serve you in the future!

October 08, 2024

Excellent service. Excellent personnel. Very responsive. Excellent communication. They were very attentive to details making sure all my concerns or the car services we More

by Christian Colon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
Report | Print
Oct 08, 2024 -

Christian Colon responded

Thanks for your great service and attention

Oct 09, 2024 -

Herb Chambers MINI of Boston responded

Christian, thank you for the positive feedback about your recent experience with the Herb Chambers MINI of Boston team! It was our pleasure to assist you and we hope you won't hesitate to reach out if we can do so again in the future!

October 05, 2024

The service men are fantastic. They are so personable and pleasant and professional. It is a pleasure to work with them. More

by richardjblack33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin, Rodrigo Mereno, Theo Turney, Sam Dias
Report | Print
Oct 07, 2024 -

Herb Chambers MINI of Boston responded

Richard, we're delighted to hear that our service team at Herb Chambers MINI of Boston made such a positive impression! Thank you for sharing your experience with us.

September 29, 2024

It was a great experience! Theo is a wonderful advisor!I am highly recommended to all of my friends Herb Chambers MINI. More

by mlks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo Turney
Report | Print
Oct 01, 2024 -

Herb Chambers MINI of Boston responded

We're delighted to hear you had a great experience with Theo at Herb Chambers MINI of Boston! Thanks for recommending us to your friends, and we look forward to serving you again in the future.

September 26, 2024

Stellar experience! I had an urgent situation with my Mini that required a significant repair. It was recommended by a local repair shop to bring it to the dealer. I do More

by robin.ziko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate George, Mark Ravin
Report | Print
Sep 27, 2024 -

Herb Chambers MINI of Boston responded

Thank you for sharing your stellar experience! We're delighted to hear that Mark and the team at Herb Chambers MINI of Boston provided exceptional service during your urgent situation. We appreciate your kind words and are always here if you need us!

September 26, 2024

Qualified and knowledgeable and attentive staff help to make this location my go to for service More

by shallanf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
Report | Print
Sep 26, 2024 -

Herb Chambers MINI of Boston responded

Thank you for the kind comments about our Herb Chambers MINI of Boston team! We appreciate your continued support and look forward to seeing you next time!

September 08, 2024

Always a great experience! Efficient and fast. Special thank you to Theo who was very helpful. More

by yuri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo Turney
Report | Print
Sep 09, 2024 -

Herb Chambers MINI of Boston responded

Yuri, thank you for trusting Herb Chambers MINI of Boston with your service needs! Theo & the team look forward to seeing you again next time!

September 07, 2024

Great response time. Theo was very professional and helpful. The dealership looked great with the renovations. More

by Willflare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin, Matt Appleton, Theo Turney, Sam Dias
Report | Print
Sep 09, 2024 -

Herb Chambers MINI of Boston responded

We're delighted to hear that Theo provided professional and helpful service and that you appreciated the renovations at Herb Chambers MINI of Boston. Thanks for sharing your positive experience!

September 05, 2024

Great customer service - very convenient process. Service representative Mark at Herb Chambers Mini knew exactly what needed to get done. More

by Ugs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
Report | Print
Sep 06, 2024 -

Herb Chambers MINI of Boston responded

We're delighted to hear that Mark provided excellent service and made the process convenient for you at Herb Chambers MINI of Boston. Thanks for sharing your experience!

September 03, 2024

Mark at herb chambers is wonderful to work with! !! He is always friendly, knowledgeable and you know he truly cares. . More

by leevillano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
Report | Print
Sep 03, 2024 -

Herb Chambers MINI of Boston responded

Hi Leevillano! We're delighted to hear that Mark provided such a positive experience at Herb Chambers MINI of Boston. Thanks for sharing your feedback!

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