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Herb Chambers MINI of Boston - Service Center

Boston, MA

4.9
308 Reviews
Call Service Center (617) 264-4444

308 Reviews of Herb Chambers MINI of Boston - Service Center

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June 21, 2025

I appreciate the information and video from the service team. I brought my car in for an oil change, a corroded cable was uncovered More

by FrancesC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Mahoney
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Jun 23, 2025 -

Herb Chambers MINI of Boston responded

Thank you for sharing your experience with us at Herb Chambers MINI of Boston! We're glad our service team could provide helpful information and uncover the issue during your visit. We appreciate your trust in us to keep your car running smoothly!

June 04, 2025

the whole team was super helpful, fast, great service. i will bring my car back here again for work/maintenance needed! They always help me find the best deal and keep my car going! Daniel is super friend More

by Elyons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Jun 04, 2025 -

Herb Chambers MINI of Boston responded

Elyons, thank you for the kind words! We're delighted to hear that Daniel and our team at Herb Chambers MINI of Boston provided such great service. We look forward to seeing you again for any future maintenance needs!

May 31, 2025

Service is good. Mark is very nice and accommodating. He explain everything what my car problem.. More

by Rene
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2025 -

Herb Chambers MINI of Boston responded

Thank you for the review, Rene! We're so glad Mark could assist you. Please don't hesitate to reach out if our Herb Chambers MINI of Boston team can be of service again in the future!

May 23, 2025

Always able to get appt quickly, service department always professional and listen to customer. They work to have your car ready if you have time constraints. More

by Agbellew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirill in Service
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May 23, 2025 -

Herb Chambers MINI of Boston responded

Thank you for sharing your experience with Herb Chambers MINI of Boston! We're delighted to hear that our service department consistently meets your needs and respects your schedule. We appreciate the feedback and look forward to serving you again!

May 16, 2025

Work done as requested, on time (I waited) and with a smile. Appreciated the car wash, too. More

by Sgordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel
Report | Print
May 19, 2025 -

Herb Chambers MINI of Boston responded

Your feedback made our day! Thanks for the five-star review! - Herb Chambers MINI of Boston

May 15, 2025

The mechanics and service reps at Mini - always do a great job solving any problem I bring to them and they do such a great job of explaining and answering my questions. Very above board. Everyone I hav More

by HopeG
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Mereno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Turney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2025 -

Herb Chambers MINI of Boston responded

We're delighted to hear that our team at Herb Chambers MINI of Boston has been taking great care of you and your car! Thank you for recognizing their efforts in solving problems and providing clear explanations. We appreciate your support! Safe travels!

April 28, 2025

Always friendly efficient and up front about extent and cost of repair . Car is always cleaned and vacuumed after every visit More

by mtbrit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel
Report | Print
Apr 28, 2025 -

Herb Chambers MINI of Boston responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Herb Chambers MINI of Boston consistently provides friendly and efficient service. We appreciate your trust in us, and we're glad you're satisfied with the care we provide for your vehicle!

April 26, 2025

My tire blew I got a next day appointment Everything was inspected and fixed The staff were very nice and professional My car was cleaned when I got it. More

by ANDREAKREITMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Mereno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Turney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

Herb Chambers MINI of Boston responded

Hi Andrea! We're delighted to hear that our team at Herb Chambers MINI of Boston was able to assist you promptly and professionally. It's great knowing your car was well taken care of, including a clean-up! Thank you for sharing your experience with us.

April 24, 2025

I felt like I was treated fairly and honestly by Dan my service provider happy with service More

by Barry.mccarthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Report | Print
Apr 24, 2025 -

Herb Chambers MINI of Boston responded

Barry, Thanks for the stellar rating! We're glad you had a great experience! - Herb Chambers MINI of Boston

April 04, 2025

From start to finish it was a nice experience at the dealership, especially interacting with Marc R. More

by Ken Pasch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Reyhanoglu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Herb Chambers MINI of Boston responded

Ken, Your five-star support means the world to us! See you again soon! - Herb Chambers MINI of Boston

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