Theo Turney
Theo Turney at Herb Chambers MINI of Boston
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Theo Turney

Service Advisor

Herb Chambers MINI of Boston

1168 Commonwealth Ave
Boston, MA 02134

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4.9
27 Reviews
4.9

27 Reviews

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27 Reviews of Theo Turney

March 28, 2024

Dealership Rating
Employee Rating

When your service person knows the car, is personable, professional and imparts clear information, wants to help you get the best deal, then you know this is real service. More

by Anberin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2024

Herb Chambers MINI of Boston responded

Hi Anberin! We're delighted to know that you had a positive experience with our service team at Herb Chambers MINI of Boston. It's always our goal to provide top-notch assistance and clear communication. Thanks for the review!

March 27, 2024

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Employee Rating

Theo & the team at Herb Chambers Mini Boston did a great job on my oil change. They also fixed my hood release cable that I was planning to address myself. Thank you for going above and beyond. More

by Roberson.brice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2024

Herb Chambers MINI of Boston responded

Roberson, we're so glad to know that Theo and our team at Herb Chambers Mini Boston were able to exceed your expectations with the oil change and hood release cable repair. Thanks for trusting us with your vehicle!

March 26, 2024

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The entire service team was above and beyond. I did not catch all their names, but from start to finish they are an exceptional team! More

by mscarab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2024

Herb Chambers MINI of Boston responded

We're so glad to know our service team at Herb Chambers MINI of Boston made a great impression on you! Thanks for the positive feedback, we appreciate it.

March 26, 2024

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Employee Rating

Another great experience servicing my Mini Countryman at Herb Chambers. Theo Turney always goes above and beyond. Will keep going there for all my Mini services and needs. More

by egarciar
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Ravin

Mar 26, 2024

Herb Chambers MINI of Boston responded

Hi E Garcia R! Thanks for the shout-out! We're glad to know that Theo and our team at Herb Chambers MINI of Boston continue to provide you with top-notch service. See you next time your Mini Countryman needs a check-up!

March 17, 2024

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Employee Rating

I have always had a good experience. The service people are very friendly, knowledgeable and helpful. And I like the video. More

by mila.veilleux
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 18, 2024

Herb Chambers MINI of Boston responded

Hi Mila, we're glad to know you've consistently had positive experiences with our service team at Herb Chambers MINI of Boston. We appreciate your kind words and are happy that you enjoy the video feature! Safe travels!

March 14, 2024

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Employee Rating

Always satisfied with the service. Customer service is excellent! I also give Theo a 10/10 for being personable and professional. More

by Psalameh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2024

Herb Chambers MINI of Boston responded

Thank you for sharing your feedback! We're looking forward to sharing your kind words with Theo! -Herb Chambers MINI of Boston

March 05, 2024

Dealership Rating
Employee Rating

Mark Ravin is a pleasure to work with and he makes sure that customer service is top notch More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Ravin

Mar 06, 2024

Herb Chambers MINI of Boston responded

Hi Tim! Thank you for your feedback! We're thrilled to hear that your experience working with Mark has been nothing short of excellent. Providing top-notch customer service is a priority for us, and we're delighted to know that Mark has ensured your satisfaction. We truly appreciate your business and look forward to serving you again in the future at Herb Chambers MINI of Boston!

February 14, 2024

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Employee Rating

The staff at Herb Chambers does a fantastic job of welcoming us on entry both receiving the car and extending courtesy at the desk. Mark welcomed our requests and helped move the service through in ex More

by Ellenrdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Ravin

Feb 14, 2024

Herb Chambers MINI of Boston responded

We're glad to know you had a positive experience with Mark and the rest of our team at Herb Chambers MINI of Boston. We always aim for efficient service and look forward to seeing you next time! Safe travels!

January 17, 2024

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Employee Rating

Incredible service after blowing out my tire late on a Sunday night. Dropped the car off after hours and it was tended to on MLK day and ready for me to pick up by the end of the day. Everyone was so help More

by Emily Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Herb Chambers MINI of Boston responded

Emily, we're glad to know our team at Herb Chambers MINI of Boston was able to assist you promptly and efficiently. We strive for excellent service even in unexpected situations! Thanks for your review.

December 04, 2023

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Employee Rating

I had a great experience, the staff and advisors were very nice and professional! No complaints here! More

by jaennysanchez33
Recommend Dealer
Yes

Other Employees Tagged: Mark Ravin

Dec 05, 2023

Herb Chambers MINI of Boston responded

Hey Jenny, thank you for the 5-star rating! We're glad to know you had a great experience with our team at Herb Chambers MINI of Boston. We look forward to serving you again! Safe travels!

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