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Herb Chambers MINI of Boston - Service Center

Boston, MA

4.8
302 Reviews

302 Reviews of Herb Chambers MINI of Boston - Service Center

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February 28, 2025

Always an incredible experience at Herb Chambers of Mini. Been going for more than 10 years and I always keep coming back because the staff is friendly, helpful, and it always feels like they have your best More

by practicalwhimsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Herb Chambers MINI of Boston responded

Thank you for your loyalty and kind words about Herb Chambers MINI of Boston! We're delighted to hear that our team consistently provides a friendly and helpful experience. We look forward to serving you for many more years!

February 28, 2025

Mark and his colleagues always give me really effective solutions for my car issues, even in emergency situation for female drivers, such as me! I think they are the best MINI service team in MA. Double Th More

by Lucie Zhuxi Wang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Herb Chambers MINI of Boston responded

Lucie, we're delighted to hear that Mark and the team at Herb Chambers MINI of Boston have been so helpful with your car issues. Thank you for recognizing their efforts! Safe driving ahead!

February 26, 2025

It was my first time to do the service there-the overall workflow went smoothly and pretty easy to follow. Some parts for my car arrived later than expected and they did the communication well and covered u More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mahoney
Feb 27, 2025 -

Herb Chambers MINI of Boston responded

Amy, we're delighted to hear that your first service experience with Herb Chambers MINI of Boston was smooth and well-communicated. Thank you for sharing your positive feedback!

February 02, 2025

Mark Ravin has always given us excellent customer service, reliable and trustworthy advice. We never hesitate to bring our car in for any questions or issues with service. More

by sagi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Herb Chambers MINI of Boston responded

We're delighted to hear that Mark Ravin consistently provides you with excellent service at Herb Chambers MINI of Boston. Thank you for trusting us with your vehicle needs!

February 01, 2025

Mark is a outstanding advisor! He is always so professional and take a good care about your car needs. More

by mlks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Herb Chambers MINI of Boston responded

We're delighted to hear that Mark provided such professional service at Herb Chambers MINI of Boston! Thank you for sharing your experience with us.

January 29, 2025

Customer service was excellent! The staff goes above and beyond to ensure the customer's needs are understood and met. More

by shallanf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Herb Chambers MINI of Boston responded

We're delighted to hear that our team at Herb Chambers MINI of Boston provided excellent customer service and went above and beyond for you. Thank you for sharing your experience!

January 24, 2025

As always Chambers Mini of Boston provides us with outstanding customer service. Everyone in service is knowledgeable and friendly. Always a pleasure doing business with them. Louise R. More

by Louise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Herb Chambers MINI of Boston responded

Hi Louise, thank you for the wonderful feedback! We're delighted to hear that our team at Herb Chambers MINI of Boston consistently provides outstanding service. We look forward to your next visit! Safe travels!

January 20, 2025

my experience was great, very professional, very helpful, service was thorough and done in a timely manner, despite it being a busy day for the service center More

by masonfields1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Herb Chambers MINI of Boston responded

Hi Mason, we're delighted to hear that your experience at Herb Chambers MINI of Boston was both professional and efficient, even on a busy day. Thank you for sharing this positive feedback! Safe travels!

January 19, 2025

Herb chambers provides great service to their customers and vehicles. The employees are so friendly and accommodating. More

by Dan I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Herb Chambers MINI of Boston responded

Hi Dan, we're delighted to hear you had a great experience with our team at Herb Chambers MINI of Boston! We look forward to serving you again! Safe travels!

January 03, 2025

Excellent service at Herb Chambers Mini, they have the best mini team in New England to service your vehicle, Matt is the best. More

by rudyo617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Herb Chambers MINI of Boston responded

Rudy, we're delighted to hear that Matt and the team at Herb Chambers MINI of Boston provided you with excellent service. Thanks for recognizing our efforts!

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