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Herb Chambers MINI of Boston - Service Center
Boston, MA
302 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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302 Reviews of Herb Chambers MINI of Boston - Service Center
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November 20, 2024
The staff there always goes above and beyond for me. It is the only place I will take my car. It is the only place I will take my car. More
by NVIOUS
November 15, 2024
Mark and his team are the best! They accommodated my last minute request to come in and had my car fixed in no time. They accommodated my last minute request to come in and had my car fixed in no time. More
by Isa
Employees Worked With
November 13, 2024
Excellent service, very attentive staff. Theo was in contact with me giving me updates the whole time. Theo was in contact with me giving me updates the whole time. More
by lhmori33
Employees Worked With
November 03, 2024
The service I received at this dealership was excellent! Working with Theo Turney-Service Advisor, Dan Mahoney-Product Genius, and Issachar Pierre-Valet, made my experience at Herb Chambers Mini of Boston s Working with Theo Turney-Service Advisor, Dan Mahoney-Product Genius, and Issachar Pierre-Valet, made my experience at Herb Chambers Mini of Boston superb! I had to give them five stars because they were all very kind, very understanding, very patient, great listeners, and very respectful! They all went over and beyond in helping me address the concerns and issues I had with my brand new mini cooper! English is not my first language, and even with that challenge, they made sure to do their best in making sure everything was addressed and that the process was seamless. I was truly happy to work with all three of them! Thank you all for your amazing and reliable customer service! Theo, thank you for truly being there, your patience, taking the time to explain everything to me, and ensuring everything went well throughout the entire service process. Sincerely, Anofia P. More
by Anofia
October 31, 2024
Very hands on as to what needed for fixes and what to expect. Customer focused. expect. Customer focused. More
by Lloyd Macdonald
Employees Worked With
October 21, 2024
Very customer friendly and very compentent. Explained everything thoroughly and in simple terms easy to understand. Explained everything thoroughly and in simple terms easy to understand. More
by Philipg140
Employees Worked With
October 16, 2024
Excellent customer service and staff professionalism. The staff is knowledgeable and customer focused. We have been customers of Herb Chambers Mini for over 20 years. The staff is knowledgeable and customer focused. We have been customers of Herb Chambers Mini for over 20 years. More
by buckram-spoil.0f
October 08, 2024
Excellent service. Excellent personnel. Very responsive. Excellent communication. They were very attentive to details making sure all my concerns or the car services we Excellent personnel. Very responsive. Excellent communication. They were very attentive to details making sure all my concerns or the car services were fullfilled. More
by Christian Colon
Employees Worked With
October 05, 2024
The service men are fantastic. They are so personable and pleasant and professional. It is a pleasure to work with them. They are so personable and pleasant and professional. It is a pleasure to work with them. More
by richardjblack33
September 29, 2024
It was a great experience! Theo is a wonderful advisor!I am highly recommended to all of my friends Herb Chambers MINI. Theo is a wonderful advisor!I am highly recommended to all of my friends Herb Chambers MINI. More
by mlks
Employees Worked With
