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Herb Chambers Maserati
Wayland, MA
34 Reviews
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34 Reviews of Herb Chambers Maserati
July 31, 2018
Do not sign any lease with ally financing read yelp first Do not lease or sign with Ally .3 years ago I leased a car Maserati Ghibli from this dealership. At this time, it was a sales team who knew about the Do not lease or sign with Ally .3 years ago I leased a car Maserati Ghibli from this dealership. At this time, it was a sales team who knew about the car and looked like they have been interested in customer satisfaction . In the next 3 years of this lease, all of this people disappeared and a service disappeared as well. At one time, they took my car for regular Maintance service and kept for it for a week without loner car to offer and I paid lease for a week without having a car. Every time when had to use the service there was some kind mistake. Once I came to look for a new Levante and sales person even did not know basics about a car . But worse came at the end of the lease. I had two other cars to drive, so I kept the Maserati,basically as an exotic car with very little use. I had more then 12000 miles unused. It was a car in a perfect condition. I got a letter from Maserati to do a pre inspection at the end of the lease, when I called the dealership they said its not necessary. In May, I went oversees and I asked my wife to return the car about 3 weeks before lease expired . She returned the car and has been told that everything fine, but the dealership didn’t return or cancel car plates for 2 months. Just accidentally I found out later that I still paying the insurance on returned vehicle and the plates never been returned. The worse came later, l received a letter from financing company claiming nonexisting excess wear and tear absolutely made up story for $1460.94. I completely deny these charges and would like to be reimbursed my security deposit and one month of the completely unnecessary charges for the insurance. Three weeks after the car was returned some kind of a so called third party without a client present made up a false assessment about exsess wear and it looks to me like an extortion. I actually liked a car and was thinking about leasing a Levante, but after that will never do.I have been leasing cars for many years and never had this kind of experience. Ally financing are complete crooks and dealership knows about them for sure , being in one bed with them they just helping them to screw you.Do not lease do not sign with Ally financing More
by Yury
Employees Worked With
Maz , Giovanni Tosti
July 30, 2017
Great personalized experience at Herb Chambers Maserati I got my 2017 Ghibli Maserati Thanks to Joyce Zavolas who made the experience so easy, Joyce is a wonderful and professional person to deal with. She I got my 2017 Ghibli Maserati Thanks to Joyce Zavolas who made the experience so easy, Joyce is a wonderful and professional person to deal with. She helped me drive all different sedans, till I found the one I liked the best. She provided door to door service, explained all the car features, programmed the garage door (a challenge with all my previous cars). More
by Naheed Usmani
Employees Worked With
Marty, Joyce Zavolas
June 30, 2017
Easy to work with Thank you to Fady and Marty for making this a positive service experience! I was very pleased with the service and would recommend this dealership for Thank you to Fady and Marty for making this a positive service experience! I was very pleased with the service and would recommend this dealership for both sales and service to others- commmunication between the teams in on point, and this has been an overall positive experience! More
by Volvolife
Employees Worked With
Fady
June 11, 2017
Great Car , not good service Buying car wasn't easy at this dealership but they were the only one with car that had the color I was looking ,so had to deal with them . The day I p Buying car wasn't easy at this dealership but they were the only one with car that had the color I was looking ,so had to deal with them . The day I picked my car , the sales agent kinda rushed and didn't inform me much about the service / maintenance plan etc and Sirius is not even working on the car to .I will call Maserati to get the things fixed becoz car is brand new Avoid getting car from here of you can More
by Naveen
Employees Worked With
Joyce Zavolas
May 30, 2017
I got my 2017 Maserati Ghibli Thanks to Joyce Zavolas Hi there, This is my second 2017 Ghibli purchase and special thanks to Joyce, I got my 2017 Ghibli on May 7, 2017. Joyce is a wonderful and profes Hi there, This is my second 2017 Ghibli purchase and special thanks to Joyce, I got my 2017 Ghibli on May 7, 2017. Joyce is a wonderful and professional person to deal with. We went back and forth with the price negotiation and I almost threw the towel. Thank god, Joyce was on my side and she knew that I want car today. I'm ready to sign the papers. Joyce worked hard with her team to get me reasonable price for the car. After 90 minutes, I signed the dotted line. I was extremely happy that Joyce being persistent to make the deal happen on that day. At end of the day, I smiled when I walked out from the dealership because I got best deal in the town. I was extremely pleased with Joyce professional salesmanship and she took care of me like a VIP Maserati customer. Once, I signed the papers, she took care all the paperworks and only call I got from Joyce on May 7th to pickup the car. Joyce thank you so much and your are the best. I'm looking forward for my next Maserati. I will not forget you. Thanks, Yamin More
by Yamin Rahman
Employees Worked With
Joyce Zavolas
March 22, 2017
Joyce Zavolas I leased a QP from Joyce at Herb Maserati, Joyce is a joy to deal with, friendly, attentive and has very high customer service skills, it was an easy I leased a QP from Joyce at Herb Maserati, Joyce is a joy to deal with, friendly, attentive and has very high customer service skills, it was an easy transaction, John and Rich at the dealership are great to deal with too, highly recommended More
by YS
Employees Worked With
Giovanni Tosti, Joyce Zavolas
March 01, 2017
Lou was great Lou was easy to work with, meeting all my requests, and in timely manner. Lou is very knowledgeable and pleasant to work with. This is my second Maser Lou was easy to work with, meeting all my requests, and in timely manner. Lou is very knowledgeable and pleasant to work with. This is my second Maserati in 2 years that I have purshased from this dealership I highly recommend them and ask for Lou. They even delivered my car to me in Vt. More
by Carguy11
Employees Worked With
Louis Forti
October 31, 2016
A great experience purchasing a new Maserati! Tremendous overall experience purchasing a 2017 Maserati quattroporte working with Joyce Zavolas. She was exceptionally knowledgeable and professional Tremendous overall experience purchasing a 2017 Maserati quattroporte working with Joyce Zavolas. She was exceptionally knowledgeable and professional, made the entire evaluation & sales process seamless and simple. A real pleasure to work with Joyce and the whole team that assisted, Great job to all! More
by RJL
Employees Worked With
Joyce Zavolas
October 30, 2016
Lou was great!! Great meeting Lou! Lou was great. He walked us all around the dealership showing us all of the available cars. It was a nice experience. Great meeting Lou! Lou was great. He walked us all around the dealership showing us all of the available cars. It was a nice experience. More
by Pattym05
Employees Worked With
Louis Forti
October 03, 2016
Unexpectedly Pleasant I just traded my treasured, sleek, luxurious Benz 550S in for a Maserati Quattroporte in a beautiful "Grigio Maratea" color. I must say the entire exp I just traded my treasured, sleek, luxurious Benz 550S in for a Maserati Quattroporte in a beautiful "Grigio Maratea" color. I must say the entire experience at Herb Chambers was more than satisfactory. First of all, after the obligatory back and forth, they put together a fair deal; very important. I used to sell cars when I was a post college, punk kid (back in the Jurassic Period) and, believe me, I know the difference. I'll reveal that I contacted my previous dealer, whom I liked and respected, but he could not match this deal. My sales rep, Mr. Bill Oldmixon, could not possibly have been any better. In fact, I'm going to come right out and say that he was the best ever; very cordial, highly knowledgable, totally professional. Having driven up to Maine, all the way from Wayland and over the dreaded, horrifying parking lot known as Route 128, he apologized immediately for being about forty seconds late!!! Gotta love a guy like that. The next time I decide to update my car or my lovely wife's, Herb Chambers and Bill Oldmixon will definitely be on my contact sheet and in the game. More
by Roberto Caliente Magnifico
Employees Worked With
Bill Oldmixon
