Herb Chambers Porsche

The worst experience of my life! We went in to buy a Porsche Cayenne with a loan already approved which you think would be easy. Well, no it was not. To make a long story short, after paying for the c Porsche Cayenne with a loan already approved which you think would be easy. Well, no it was not. To make a long story short, after paying for the car when we went in to pick up the Porshe the car was all scratched up, windshield cracked, and hole in the console, etc. I then pointed these items to them and told them I was not taking a car in these conditions and they said to make an appointment and bring it back to fix. I refused to take a car that was not up to the standards for the price I was paying and when weeks went by and the car was not fixed I decided to not go through with the purchase. We went back and forth for a month and a half listening to excuses as to why the car was still not fixed. Now trying to get the money back was another hassle. After I was told that the check was mailed out four days later I found out it was not. All they did was lie throughout the whole transaction. I had better experiences in a mom-and-pop shop. The worst people to deal with were Jonathan Aponte which needs to go back to training, John Andrade who needs to have a better relationship with his banks, and Amir who need to tell you the truth and not drag you along. Worst customer service. Will never go there again!!! More

Turned around what started as an online find into an in-person purchase / trade in all turned around in 4-5 hours with great team ! in-person purchase / trade in all turned around in 4-5 hours with great team ! More

Great service! Easy in and out! Car was perfect! Davit is fabulous his communication was outstanding. My car was ready sooner than I expected so they exceeded my expectations fabulous his communication was outstanding. My car was ready sooner than I expected so they exceeded my expectations More

Truly exceptional and professional!Very busy Truly exceptional and professional! Very busy dealership…but they create feeling that I’m the only customer That’s why I’m customer there for over Truly exceptional and professional! Very busy dealership…but they create feeling that I’m the only customer That’s why I’m customer there for over 10 years More

I stopped in at Herb Chambers Porsche today, without an appointment, as one of my tires was losing a lot of air. They took a look and let me know that the tire needed to be replaced as it had a giant shar appointment, as one of my tires was losing a lot of air. They took a look and let me know that the tire needed to be replaced as it had a giant shard embedded in it. Without making me wait very long at all, they replaced the tire and got me off and running. I felt like they truly had respect for my time and treated me exactly as I wanted to be. Thank you Herb Chambers Porsche! More

I took my 2019 GTS4 in for service because of an engine warning notice. I know Covid has affected them too hard to get good people. They checked out the car, identified an issue that required part from Ger warning notice. I know Covid has affected them too hard to get good people. They checked out the car, identified an issue that required part from Germany. Fixed it, beautiful detail. New loaner so no inconvenience. Davit was great service Point person! More

I had a fantastic experience in every phase of the buying process. Mackenzie in particular really went above and beyond to make sure I was well taken care of. process. Mackenzie in particular really went above and beyond to make sure I was well taken care of. More

Joseph is very nice service manager, I am very satisfied for his help, he has a lot of patience to explain the car problems and how to fix it. He gave me very useful information to maintain my car. Than for his help, he has a lot of patience to explain the car problems and how to fix it. He gave me very useful information to maintain my car. Thank you very much! Joseph. More

Very smooth transaction. Everyone I dealt with was honest, professional and followed through as expected. No surprises very straightforward. I’m very happy with my deal and my car. honest, professional and followed through as expected. No surprises very straightforward. I’m very happy with my deal and my car. More

Thanks to Joe and Davit. As always excellent service and repair work on my car and appreciated the loaner while it was being repaired. Keep up the great work HC Porsche. Excellent dealership all around. repair work on my car and appreciated the loaner while it was being repaired. Keep up the great work HC Porsche. Excellent dealership all around. More