Herb Chambers Porsche

This is my first time purchasing any car from the organization, and I am overjoyed that I was able to work with the team at Herb Chambers Porsche. Michael Fernandes and his colleagues made the entir organization, and I am overjoyed that I was able to work with the team at Herb Chambers Porsche. Michael Fernandes and his colleagues made the entire experience wonderful. Before I had even committed to any car, he was willing to hear my thoughts and concerns. His no-pressure, friendly demeanor made me feel at ease, and he never pushed me to hurry my decision. In the end, I purchased a car from his current inventory, and the paperwork was done without me having to raise a finger (until I had to pay, of course). I was very particular about how I wanted the car delivered, and they were able to fulfill my requests in a timely manor. I hope to purchase another car from them in the future. More

The purpose of my visit was to purchase a new vehicle. After doing some research about the car I was interested in and on the local dealerships I soon found that Herb Chambers Porsche of Boston had the be After doing some research about the car I was interested in and on the local dealerships I soon found that Herb Chambers Porsche of Boston had the best inventory of the model I was looking for. When I entered the showroom I was greeted very warmly and was not "Handled" in the typical "Sales person" routine. I actually had a pleasant visit which is not typical in dealerships of my experiance. What struck me as a "Bonus" was the fact that other sales people working at the various times I was there, not just the one I was dealing with directly, were willing and happily so, to give a lending hand on questions I might have had, or there spin on certain questions I might have thrown out as "what if" scenarios. This seemed more of a team effort on the dealerships side of things which in my opinion is a big help. Not at anytime did I feel any "pressure" or was I "smoothed" into ordering or getting anything I did not want... No up selling pressure at all. My sales person was very knowledgeable and if there was something she could not answere she would find out for me, none of this hurt ego xx or pretending to know absolutly everything and just giving me any answere to make me happy. I really got the feeling that this was more of a "family" environment than your typical sales floor feel. Now as far as the other Reviews posted on this site on this dealership, I have not run into any of them yet. I have not had my vehicle serviced here yet, which will be extremely important to me. Will let you know thumbs up or down on this. The only "Negative" I can say about the dealership so far is it's location. Parking can be an issue, and getting there not the best situation, for me anyways. It is not your "Standard" PORSCHE Building set up you see all over the State. They have three floors of different dealerships in a very very tight downtown Boston setting. Not my first choice if I wanted ease of location. More

I had the worst experience with this dealer. In short, I put down a $3000 deposit in May '07 for a car and found out three months later NOTHING was done about it -- no order was placed with the car manufact put down a $3000 deposit in May '07 for a car and found out three months later NOTHING was done about it -- no order was placed with the car manufacturer, paperwork could not be located at the dealer and never mind knowing the status. However the accounting department had no problem verifying that $3000 was received. They must have thought it was a charitable donation. In the three months and over a couple phone calls, I was told that the order was placed and everything about allocation, build schedule, shipping/import lag time, etc. All very interesting stuff if I had wanted to be a car salesman, but I just wanted a car!!!! In my final visit to the dealer, it was "explained' to me that this whole mess could have been avoided if I had pick something from their inventory. Really?! Pardon me for not realizing my fault in this. Un-freakin' believable!!" More

By far one of the worst dealerships for sevice, sales not much better! much better! More