Herb Chambers Toyota of Auburn

Tim provided an awesome purchase experience. We had discussed the vehicle and deal we were looking for before we came in to the dealership. Tim found the vehicle and then scheduled a time for us to co discussed the vehicle and deal we were looking for before we came in to the dealership. Tim found the vehicle and then scheduled a time for us to come in and look at it to complete the purchase. He kept to what we had agreed to and did not try to push something else on us. This was one of the best experiences we have had buying a new car. More

Without the Herb Chambers Service team of Chan and Victor, I would of spent last weekend and the beginning of this week without my Camry and in tears. This is my first car with Herb Chambers but my f Victor, I would of spent last weekend and the beginning of this week without my Camry and in tears. This is my first car with Herb Chambers but my families third. Last snow storm, my car slide hard into the curb while trying to make the turn into my driveway. It was scheduled for an oil/tire rotation in two days so I would have it checked then. I received a phone call mid-afternoon that the tire-arm connecting to my axil was bent and not repairable! There was no way that the car could be fixed until Tuesday of this week (due to Monday holiday). I didn’t say anything but simply “OMGosh – I don’t have any transportation available and I don’t know what to do”. Chan responded with let me call you back. He spoke with Victor and the two of these commendable men decided to stay an hour and a half beyond their work time and repair my vehicle. That being their decision with no consumer request/pressure stands above and beyond customer service – especially when people decide to go above on their own from their own goodness. When I picked the car up that evening, I was greeted by Chan who was waiting and eager to help explain everything done on my car. It wasn’t until then that I told him my story - the day before my daughter’s car (Herb Chambers Toyota Corolla) was hit from behind and it spun her into a tree. Her car was towed away and she was brought to B&W Hospital and was treated and released – thank God! My car was all we had left. I did end up in tears at Herb Chambers but it was tears of joy in the service team and their commitment!! I have always had exceptional service but this time it surpassed all service in my 50+ years of life!!! Thank you to Jeff Krasner the Service Manager of the team of Chan and Victor!!!! Thanks so much! More

Tim Dalton was phenomenal to work with. I had lost my car in an accident and he hooked me up with a free rental until the car I purchased was ready. I paid what I wanted to pay and he was very attentive and in an accident and he hooked me up with a free rental until the car I purchased was ready. I paid what I wanted to pay and he was very attentive and thorough during the whole process. I highly recommend working with him! More

Tim Dalton makes purchasing a new car a no-stress experience. I like Tim's staightforward "no-drama" approach and the fact that he's always available to answer questions and give valuable advice aft experience. I like Tim's staightforward "no-drama" approach and the fact that he's always available to answer questions and give valuable advice after purchase. Kudos from a very satisfied Toyota fan! More

My experience as an older woman alone buying a newer car went much better than expected. My young and energenic salesman-Jason Roszkiewicz really listened to me and found me the perfect choice for my needs. went much better than expected. My young and energenic salesman-Jason Roszkiewicz really listened to me and found me the perfect choice for my needs.I made him show me all the many buttons and what they did at least 4 times.The financing process was so fast and easy! I will certainly buy my next car from Jason. More

I had a 2001 Tacoma and put 170k on it and I went to herb chambers Toyota of auburn and I met Jason and bob and they have me an amazing deal on 2012 rav 4 that I cannot be happier for. I will always go back chambers Toyota of auburn and I met Jason and bob and they have me an amazing deal on 2012 rav 4 that I cannot be happier for. I will always go back go Jason and bob. More

I went to this dealer after going to a closer Toyota dealer near my house in Lunenburg and was extremely disappointed when they could not answer simple questions about the hybrid Camry, like where the b dealer near my house in Lunenburg and was extremely disappointed when they could not answer simple questions about the hybrid Camry, like where the battery was located. So I traveled 15 mi away to herb chambers Toyota and was greeted by a manager which introduced me to Jason which answered all of my questions about the Camry hybrid and they even had the one I wanted in stock. I will definitively return in the future. More

If you want to buy a Toyota, I highly recommend this dealership. But you take your chances getting your car serviced there. Basically, when it comes to service there, it's a crap shoot. You "may" get dealership. But you take your chances getting your car serviced there. Basically, when it comes to service there, it's a crap shoot. You "may" get the kind of service you request and expect. You "may" pay a fair price. But beware of the costly recommendations above and beyond what the manufacturer recommends. Know your maintenance owners' manual and become familiar with what the manufacturer actually recommends. This dealer recommends services that aren't usually needed. You also need to be aware that you will routinely be charged far more than a fair price to get your cabin air filter replaced (it takes less than a minute to change the $20 filter, and that's all it should cost). They even recommended a replacement was needed on my car the day after I had already replaced it when I took it in for an oil change (what does that say about honesty). The service manager will, as they say in westerns, pee down your back and tell you it's raining. A couple of the service writers are super people, but they have to do what they're told to do. Be careful. More

Bob Baillargeon is the Best!!! This is my 5th new Toyota so I have experience with new car salesmen. This was by far the best experience. Bob was down to earth, not pushy and very respectful. I will reco so I have experience with new car salesmen. This was by far the best experience. Bob was down to earth, not pushy and very respectful. I will recommend Bob to all my friends. Thank you Bob - it's been a pleasure. Sheila Mann More

My wife called Jason because she needed a new car and after taking with her for 15 minutes, Jason knew just what would fit the needs of my wife and make my pocketbook happy. I would highly recommend Jaso after taking with her for 15 minutes, Jason knew just what would fit the needs of my wife and make my pocketbook happy. I would highly recommend Jason to anyone who is in the market for a new or used car. Jason is truly one of the good guys that care more about what the customer needs and wants instead of what will make him the most money. For that reason alone my wife and I have not only purchased two vehicles from Jason but will continue to only purchase vehicles from Jason. More