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Herb Chambers Toyota of Auburn - Service Center

5.0

87 Lifetime Service Reviews

809 Washington St, Auburn, Massachusetts 01501

88 Reviews of Herb Chambers Toyota of Auburn - Service Center

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October 15, 2018

"Hassle free Herb Chambers "

- Rav-happy

I bought my first Toyota thru a different dealership, When I went to trade it in, Herb Chambers was hands down the better dealership. I just recently went to the service department for my 10,000 mile service. While there my salesman took the time to stop by to check in with me. I am very happy with the service I receive from all at Herb Chambers, and the renovations look great!!

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Recommend Dealer
Yes
Employees Worked With
Timothy Dalton
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
James Banach
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Andi Xhacka
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 12, 2018

"5,000 mi. service"

- Lisa

This is my 2nd vehicle that I'm bringing to Auburn because of their exceptional service. They never try to sell me something I don't need (like another dealer sold me the need to replace my air filter at 25,000mi service when it would have been included in my next 30,000 mi service!), they are proactive in letting me know that my tires are showing some wear and to think about replacing them in the near future, etc. I never feel like they are telling me I need something just to get me to purchase something. It's a matter of trust. Plus..with the beautiful new service area where I can relax, watch TV, read the paper and have a cup of coffee..I don't even feel like I'm waiting. I love Herb Chambers of Auburn!

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Recommend Dealer
Yes
Employees Worked With
October 12, 2018

"Routine Maintenance"

- Misty's Mom

As always, the service advisor was courteous, helpful and professional. Waiting area is larger and much better for doing some work while waiting for car. Nice to see the dealership is remodeled.

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Yes
Employees Worked With
Martin Dodd
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 22, 2018

"First service on my new Rav4"

- sabatinan

All worked in perfect harmony, from the first person when I pulled in, to the lady that signed me in to Mike that worked on my car in less than 30 minutes. Yeeeeee! Thank you to all! PS the waiting area is super!

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Recommend Dealer
Yes
Employees Worked With
Mike Ernst
September 20, 2018

"Quick, Painless and Free"

- sgshaw

The new service and wait areas are a pleasure to use. My vehicle was finished in about 30 minutes and with the free service work, it was great. Highly recommended

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Yes
Employees Worked With
September 18, 2018

"1st service appointment "

- Mich123

First appointment went very well. I had to change the appointment 3 times because of my schedule. They were very accommodating. They let me leave the car as long as I wAnted. So I was able to have a nice lunch and shopping spree with my daughter.

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Yes
Employees Worked With
Kamran Asif
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Timothy Dalton
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 10, 2018

"Exceptional beyond words"

- Emit444

There should be more people in the world like Martin Dodd.. He is a person that makes you feel like you are at home.. Linda Renzoni

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Recommend Dealer
Yes
Employees Worked With
Martin Dodd
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 08, 2018

"Great experience"

- Terry4038

Frame was replaced under recall. Quick turnaround time. Very professional. Had other work done as well. Highly recommend this dealer. Would use Herb Chambers again.

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Recommend Dealer
Yes
Employees Worked With
Martin Dodd
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 06, 2018

"Transaxle service on 2014 Avalon Hybrid"

- sailorboy92

I recently brought my 2104 Avalon Hybrid in to the service dept. to have a noisy transaxle looked at. Service advisor Martin Dodd worked diligently to coordinate the service order with tech Eric and the regional service technicians in order to diagnose the problem. It took several visits but in the end Martin went above and beyond to locate known customer with a similar Avalon Hybrid for the technicians to compare my vehicle to. That comparison confirmed for the technicians that my transaxle was indeed faulty and they authorized a replacement under warranty. Martin kept me informed throughout the whole process. I am very thankful for his thoroughness in helping me to a successful resolution of the problem. I look forward to working with Martin and Herb Chambers Toyota of Auburn in the future.

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Recommend Dealer
Yes
Employees Worked With
Martin Dodd
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 05, 2018

"drop in"

- Michael

needed an inspection sticker and was taken in right away., and was ready in less than twenty minutes. service advisor was right on the mark with the time it would take.

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Yes
Employees Worked With
Lauriann Tambone
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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