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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,574 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,574 reviews

June 27, 2010

I had a very pleasant buying experience at Herb Chambers in Auburn. The salesman Tonny Bonilla was very helpful and knowledgeable. Tonny was very thorough and helped me find the car I was looking for. I More

by COWGIRLLISA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonny Bonilla
June 27, 2010

We had a very complicated deal. We brough 3 cars in for trade and left with a Toyota AWD, Red van with leather....Just what we wanted. It took them a little bit to find what we wanted but they would not g More

by DorisMark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Wolf, Alex Schelkin, Rebecca Hopkins
June 26, 2010

Went is for 5,00 mile check up and asked for safety items to be inspected and emissions issues addressed. 2010 FJ Cruiser: Brakes are not working correctly and wrote this down on initial service order. More

by FJCruiser20101
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
4
Jul 14, 2010 -

Herb Chambers Toyota of Auburn responded

Herb Chambers and Toyota have tried to resolve all issues and concerns. Our service department followed all Toyota guidelines while performing tests on the vehicle. Jeff Krasner, Service Manager, spent an hour and a half with this customer to go over each concern he had with his FJ Cruiser. Still not satisfied, Jeff Krasner then put in a rushed call into Toyota to have a Toyota Field Service Engineer and the District Manager to schedule a time to come by to assess the vehicle. The Field Service Engineer and the District Manager came within a day to assess the FJ Cruiser. They, Toyota, also did not find any issues with the vehicle. As it stands now, I believe he will be filing the lemon law. We, Herb Chambers, offered to help him in any way possible to make this experience a more positive one.

June 26, 2010

herb chambers of auburn is a great dealership and the salesman we had was excellent he led to a car of the right price, the right car, the right options, and overall warranty. they new what i was looking More

by nick012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jason
June 23, 2010

This is the 4th Toyota purchased at this dealership. I owned a 2000 Corolla then a 2005 Camry which was just traded in for a 2011 Camry. My husband owns a 2008 Camry. The personnel at this dealership ar More

by sgiguere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marque Hoenig, Imad Benelkour, Edgar Rivera
June 21, 2010

My wife and I have leased Toyota's from Tim for well over ten years now. Tim makes what can be a stressfull experience, one that is completely comfortable and enjoyable. He always finds the perfect car for More

by ALOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Dalton
June 20, 2010

Alex was very helpful and professional. He made sure we left the dealership satisfied. I would recomend this dealership to anyone. David is new but he was able to answer all of our questions and follow th More

by nanci88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, sales manager and David K., and Edgar
June 17, 2010

My name is Van Nhan, i bought a toyota corolla from this dealer. I worked with Bryan Lavigne, he was nice and he knows how to handle things.He helped us from the beginning to the end.I recommend this Employ More

by xingto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Lavigne
June 17, 2010

I brought home my new 2010 Venza today, which was my 5th car bought from Herb Chambers Toyota of Auburn over the years. I have never experienced anything but a very helpful, friendly yet not "pushy" at More

by efuller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Roszkiewicz, Samantha Larock
June 16, 2010

Although we had no plans to purchase a new vehicle at this point in time, when my decade old, high mileage Town & Country died, and required a new engine, my search began. Having family members in both More

by ktlgold1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha LaRock, Jason Roszkiewicz, and Wayne & Edgar
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