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Herb Chambers Toyota of Boston

Boston, MA

4.6
1,025 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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32 Brighton Ave

Boston, MA

02134

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Showing 1,025 reviews

January 21, 2024

Easy to work with , helpful and informative . Always on time , and trues to accommodate your schedule More

by harveyberman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Herb Chambers Toyota of Boston responded

Harvey, we're glad to know you found our team at Herb Chambers Toyota of Boston helpful and accommodating. Thanks for the positive feedback!

January 21, 2024

I expect more and better service in the new year 2024. .my recent visit was ok. More

by Yihdegohagos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The lady in the customer service is excellent.
Jan 22, 2024 -

Herb Chambers Toyota of Boston responded

Thank you for your business and the review. I'm sorry to hear that your recent experience wasn't up to our usual standards and encourage you to contact me directly if there's any specific feedback you'd like to share. Respectfully, Howie Reske - General Manager - hreske@herbchambers.com

January 13, 2024

it was a very good experience at herb chambers toyota of boston everybody there was polite and my salesman Joss was good and helpful More

by johil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Peled
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Herb Chambers Toyota of Boston responded

Hi Johil! We're glad to know that you had a good experience with Joss and the rest of our team at Herb Chambers Toyota of Boston. Thanks for your positive feedback!

January 10, 2024

I just purchased a used vehicle from this location after choosing not to go with another dealership (not Herb Chambers affiliated) based primarily on the poor experience I was receiving from the sales rep.. More

by Tucker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo, Stephania
Jan 10, 2024 -

Herb Chambers Toyota of Boston responded

Tucker, it's fantastic to know Rodrigo and Stephania made your car buying experience a positive one at Herb Chambers Toyota of Boston. We're glad you felt well taken care of throughout the process. Enjoy your new ride!

January 09, 2024

Always feel welcome. I commend them for their wait area on the service floor. I miss those muffins though. Another thanks to Covit. They have a wait area down on the grou More

by DaForce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Herb Chambers Toyota of Boston responded

We're glad to know you've had positive experiences with us at Herb Chambers Toyota of Boston. We appreciate your patience during busy times and we always strive for improvement. Your feedback is valuable, and we look forward to assisting you in the future when it's time for a new car!

January 07, 2024

Excellent transaction as usual! Thank you for so many years of hassle free business and e look forward to many more years of the same! More

by Minicopilot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Herb Chambers Toyota of Boston responded

Hi Minicopilot! We're so glad to know that you had consistently positive experiences with us at Herb Chambers Toyota of Boston! We appreciate your loyalty and look forward to serving you for many more years. Thanks for the review!

January 06, 2024

8:08 ^ Messages Hero chambers loyota or boston Your Review • 15 Word Minimum Consistent great service; came in for scheduled maintenance and inspection sticker. Sean delivers great customer care and i More

by Wong.donna88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Herb Chambers Toyota of Boston responded

We're glad to know you had a great experience with Sean and our team at Herb Chambers Toyota of Boston. We always aim for top-notch service, so it's wonderful to hear that we hit the mark during your visit!

January 04, 2024

First thanks so much for everything all in front customers service people their are like family and friendly More

by 09noah18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Herb Chambers Toyota of Boston responded

Hey Noah! We're delighted to know that you felt like family during your visit to Herb Chambers Toyota of Boston. Thank you for choosing us! We'll see you next time. Safe travels!

January 02, 2024

I was very happy with the Teds effort to find the vehicle that I wanted More

by david
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted
Jan 02, 2024 -

Herb Chambers Toyota of Boston responded

Thank you for the review, David! We're so glad our Herb Chambers Toyota of Boston team could help you find the vehicle you were looking for and we hope you won't hesitate to reach out if we can be of service again in the future. Take care!

December 28, 2023

I visited two other dealerships before I visited Herb Chambers Toyota in Boston. I had a brief interaction with Richard on the phone and in person and then I worked with Riad. Riad immediately took me to More

by Liz
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riad Tubashait
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Zmudzien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Herb Chambers Toyota of Boston responded

Hi Liz! We're so glad to know that Riad and Richard provided you with a top-notch experience at Herb Chambers Toyota of Boston. We appreciate your recommendation and are delighted you're enjoying your car!

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