Herb Chambers Toyota of Boston

Tony is really excellent. Tony's service is really good. He'll do anything to help me. As far as possible to help customers to achieve the best solution. Tony's service is really good. He'll do anything to help me. As far as possible to help customers to achieve the best solution. More

A most pleasant, relaxed, enjoyable, experience! Luke Johnson, after greeting us warmly, listened carefully and attentively to our particular questions and concerns about what we were looking for in Luke Johnson, after greeting us warmly, listened carefully and attentively to our particular questions and concerns about what we were looking for in a new car. He told us about different features of the cars we were considering, and thoroughly answered any questions we had. Luke brought us to actually see some cars and explained the different features of them. Then he took us out for a test ride of the car we were most interested in, which is the one we did buy. We felt that Luke was really trying to help us get the right car for us. He was clear and concise in giving us the numbers of what the cost was for the car we wanted. We never felt rushed by Luke in making a final decision. Then he referred us to Mark Cunningham to do the final transaction. Mark was also pleasant, clear and thorough about the additional options and their costs. And when we were ready to take the car home, Luke spent time with us sitting in the car enthusiastically going over the different features and how to use them. Luke also said we can feel free to come back anytime we want or need to if we have any questions about our new car. To sum it up, buying a car from Herb Chambers Toyota of Boston has been a very positive experience. We heartily thank Luke and Mark! And also the other staff who were friendly and pleasant to us, including Jaclyn, who answered the phone and gave me helpful information when I first called, and Michael, the manager, who greeted us when we arrived and referred us to Luke. More

Great customer service every time Steve gave excellent customer service and I was very happy with the auto service I received. I desperately needed a car wash, so the complimentary car Steve gave excellent customer service and I was very happy with the auto service I received. I desperately needed a car wash, so the complimentary car wash coupon was so appreciated. I also spoke with Kenny in the dealership downstairs and he answered all my questions and was very helpful as well. More

RAV4 purchase Good experience . Haider and Ryan were very good and followed up. One observation: when put on hold on the phone, there is no background sound and so Good experience . Haider and Ryan were very good and followed up. One observation: when put on hold on the phone, there is no background sound and sometimes takes a while for the person to pickup, so not sure if the line got disconnected. More

Mike, Daniel and Gary were excellent as usual Mike is friendly, detail oriented, very knowledgeable and helpful. Excellent Guy And Daniel Camara always exceeds customer service expectations. Trul Mike is friendly, detail oriented, very knowledgeable and helpful. Excellent Guy And Daniel Camara always exceeds customer service expectations. Truly cares for the Customers and makes each that everyone feels appreciated and valuable. Just an exceptional Guy. Gary Francois was brilliant as always. More

Daniel Camara is outstanding I have had two recent visits to Herb Chambers Toyota of Boston and in both cases I was extremely impressed with the service manager. He was working i I have had two recent visits to Herb Chambers Toyota of Boston and in both cases I was extremely impressed with the service manager. He was working in his office but when he saw me waiting he came out to ask if he could help me, something that seldom if ever happens at any business. In both cases he walked me through everything necessary (literally walking with me today to the parts department downstairs) and made sure that everything was taken care of quickly and properly. He's a star! More

Got the car I wanted through Costco car buying program . Tried to get same car (Camry Hybrid LE) via "TrueCar.com" program before without success. . Tried to get same car (Camry Hybrid LE) via "TrueCar.com" program before without success. More

Quick & Easy This was the best and easiest experience I have had buying a car. Did most of my negotiations over the computer. Made a deal within a few days. We cam This was the best and easiest experience I have had buying a car. Did most of my negotiations over the computer. Made a deal within a few days. We came all the way from Martha’s Vineyard so having to pay for a boat and make the trip to Boston can be long and expensive. We were met warmly by Brian hester and handed off to Miklos who took good care of us. When it came down to signing papers/finance, Kenny was fantastic. We are very happy with our new car! I owe a lot of thanks to my friend Jason Hawksley for the recommendation as he used to work at Herb Chambers and now sells cars down south. Great experience and we’ll do it again. Dan & Rosie More

Great service Everything was great! People are friendly. I got an oil change. Sean was friendly. I will return here for more service. Thank you very much. Everything was great! People are friendly. I got an oil change. Sean was friendly. I will return here for more service. Thank you very much. More

Great way to start the day Everyone pleasant, room to wait while car being serviced is comfortable, quiet, and complimentary coffee and pastry served. Car serviced quickly. C Everyone pleasant, room to wait while car being serviced is comfortable, quiet, and complimentary coffee and pastry served. Car serviced quickly. Car running smoothly. Everyone helpful. Very positive atmosphere -- was sorry to leave. More