Carlos Rivas
Carlos Rivas at Herb Chambers Toyota of Boston

Carlos Rivas

Sales & Leasing Consultant

Herb Chambers Toyota of Boston

32 Brighton Ave
Boston, MA 02134

4.3
25 Reviews
4.3

25 Reviews

Write a Review

25 Reviews of Carlos Rivas

February 23, 2024

Dealership Rating
Employee Rating

Toyota care is a scam. There’s no care for the car in the first 2 years or 25,000 miles- first oil change is not accomplished until 10,000 miles. That makes no sense. They More

by NotbuyingacarfromHerbChamberseveragain
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

November 16, 2022

Dealership Rating
Employee Rating

The trade in process was incredibly smooth. .Carlos answered all the questions we asked..he’s amazing person thank you More

by Clarisbel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 16, 2022

Herb Chambers Toyota of Boston responded

Thank you! We appreciate you taking the time to tell us about this visit, Clarisbel! We hope you love your vehicle!

August 29, 2022

Dealership Rating
Employee Rating

Carlos was a great guy very helpful very knowledgeable I would recommend him to my friends More

by David.modica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 31, 2022

Herb Chambers Toyota of Boston responded

Thanks for the fantastic feedback, David! We're happy to hear Carlos earned your recommendation and we hope to see you again next time here at Herb Chambers Toyota of Boston!

August 18, 2022

Dealership Rating
Employee Rating

I had a smooth, professional experience from start to finish. From the first phone call with Howie, meeting with Richard and then working with Carlos could not have been better. Financing went smoothly More

by tina_butler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2022

Herb Chambers Toyota of Boston responded

The entire Herb Chambers Toyota of Boston team appreciates the kind feedback and rating, Tina! We're glad you had a five-star purchase and look forward to seeing you again! Thank you!

June 17, 2022

Dealership Rating
Employee Rating

The staff at this dealer are phenomenal! ! Carlos go above and beyond to make sure his customer are happy. More

by Hmgonzalez510
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2022

Herb Chambers Toyota of Boston responded

We're so happy to hear it! Thank you for leaving Carlos and Herb Chambers Toyota of Boston your five-star review!

May 27, 2022

Dealership Rating
Employee Rating

No BS, no added markups. Quick and easy, no pressure process. Carlos was great to work with. More

by Jtsannicandro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 27, 2022

Herb Chambers Toyota of Boston responded

Thank you for the five-star review, we appreciate it! We hope to see you here at Herb Chambers Toyota of Boston for all of your future auto needs.

March 20, 2022

Dealership Rating
Employee Rating

The production process w as delayed due to supply issues. However they keep us fully informed of process and made special accommodations for our new vehicle when it finally arrived. They went the extra mile More

by Peggymaguire
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua Peled, Howie Reske

Mar 22, 2022

Herb Chambers Toyota of Boston responded

We appreciate your understanding, Peggy! We value our customers and strive to provide the best care, and we're glad to hear we've come through for you! Thank you for being a loyal Herb Chambers Toyota of Boston customer!

December 21, 2021

Dealership Rating
Employee Rating

It was a pleasure working with Carlos from the branch. He went above and beyond to make sure I was fully satisfied with the service. More

by Monge.Carlos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2021

Herb Chambers Toyota of Boston responded

Thank you for your review, Carlos! We're happy that he went above and beyond! See you next time at Herb Chambers Toyota of Boston!

December 09, 2021

Dealership Rating
Employee Rating

This was my first experience in buying a car by me. I was very worried, because I did not know how long the registration process would take and how it would happen .. I would like to say that if you ar More

by Olena
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christos Pesirides

Dec 10, 2021

Herb Chambers Toyota of Boston responded

Olena, thank you so much! Herb Chambers Toyota of Boston appreciates you so much! These are such kind words and we really appreciate your review.

November 24, 2021

Dealership Rating
Employee Rating

Carlos is a kind person professional and knowledgeable I’m very happy with the service More

by guilepaz_12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 26, 2021

Herb Chambers Toyota of Boston responded

Thank you for the wonderful feedback about your experience with Carlos! It was a pleasure having you visit us here at Herb Chambers Toyota of Boston and we hope to see you again in the future!

1

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