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Herb Chambers Toyota of Boston

Boston, MA

4.4
1,111 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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32 Brighton Ave

Boston, MA

02134

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Showing 1,111 reviews

September 28, 2017

Exceptional customer service by Michael Michael went extra mile in making sure that I leave as a very satisfied customer. He attended to me with courtesy and respect. He also made sure he ex More

by Romeo A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pierre
Sep 28, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Romeo! It is so kind of you to compliment Mike and I will be sure to tell him what a great job he is doing. If you have any questions, please don't hesitate to call us. We are always here for you! Best, Howie Reske, General Manager

September 28, 2017

Haider and Howe are the best! We were nervous about buying but they walked us thru every step of the way. Very grateful for all the time spent and questions answered. More

by Tacoma Ron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haider Amin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Leung
Sep 28, 2017 -

Herb Chambers Toyota of Boston responded

Thanks so much for leaving us a review! I'll be sure to tell Haider and Kenny what a great job they are doing! Many thanks and happy driving! Best, Howie Reske, General Manager

September 28, 2017

ALWAYS excellent service. I would not bother with this review if I didn't really think the service at Herb Chambers Toyota was amazing. They are well-organized, friendly, and More

by Jonathan K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2017 -

Herb Chambers Toyota of Boston responded

Thank you so much for your kind words, Jonathan! We are pleased to hear that Sean and Mike were able to assist you and that you had a great experience. It has been our pleasure assisting you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Best, Howie Reske, General Manager

September 27, 2017

Great service and very convenient service hours. I'm a loyal customer of Herb Champers Boston Toyota. The service is always great and done within the quoted time limit and the personnel is always rea More

by chrisioan4@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for your great review, Chris! We strive to offer all of our guests’ exceptional service both before and after the sale. Employees like Sean make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Howie Reske, General Manager

September 27, 2017

Excellent Customer Service My husband and I were pleasantly satisfied with the attention and customer service we received from Haider Amin at Toyota Herb Chambers of Boston. He More

by Toyota_Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haider Amin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for your time and recommendation. We truly appreciate hearing feedback from our customers! I'm so happy to know that Haider was able to provide you and your husband with such a positive experience. Your satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call. Best, Howie Reske, General Manager

September 26, 2017

Relatively pain free. For buying a car and all the paperwork and details that go along with that - it was as painless as possible. Riad was a pleasure to work with and I d More

by acalien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Riad Tubashait
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for sharing your feedback. I'm happy to know you had a positive experience with Riad. Enjoy your new Toyota, we appreciate your business! Best, Howie Reske, General Manager

September 26, 2017

Howie Reske made us feel like part of the family I have nothing but positive remarks for Herb Chambers Toyota of Boston. We had an overall fabulous experience from start to finish. The sales team More

by applecorr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clyde Chornovas, Luke Johnson, Dewayne Holman, Jovai Taylor
Sep 26, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for the five-star review! I'm so happy to know we were able to assist you with your new vehicle. Thank you for your recommendation and we look forward to assisting you again in the future! Best, Howie Reske, General Manager

September 24, 2017

Steve Grmolini - 2017 4Runner The Costco New Car Program worked well for me. Saved me money. The car I wanted took 6 weeks to arrive from Japan and Haider kept me informed of each More

by Mario
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haider Amin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dewayne Holman
Sep 25, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Mario, so much for the great feedback! We really appreciate your business and I'll be certain to share your compliments with Haider and Dewayne. Until we have the opportunity to work with you again, take care! Best, Howie Reske, General Manager

September 22, 2017

Consistent Thoughtful and Caring Service We had a fantastic experience with our salesperson, Haider Amin, when we bought our Prius V & we knew immediately that we wanted to return to Herb Cha More

by Stephanie Rotsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haider Amin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Stephanie, so much for your feedback and recommendation. We're so glad that you had two positive experiences at our dealership, specifically with Haider. He is truly an asset to this team. May you and your au pair enjoy many safe and amazing miles this fall in your new Corolla! Best, Howie Reske, General Manager

September 20, 2017

The Best Dealership when I first walked in I was greeted with a nice hello. the sales person Dewayn Holman was very nice and knowledgeable about what I wanted. I was able More

by ShondaLittle75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miklos Kamondi, Dewayne Holman
Sep 20, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for the wonderful review! I'm so glad to know Dewayne and Miklos were able to provide you with such a positive experience. We always strive to make our customers feel as comfortable as possible, and it's great to hear we are succeeding! Best, Howie Reske, General Manager

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