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Herb Chambers Toyota of Boston

Boston, MA

4.4
1,105 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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32 Brighton Ave

Boston, MA

02134

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Showing 1,105 reviews

September 04, 2017

Excellent Working with Riad and Kenny was an absolute pleasure. This was the second Camry that I've purchased at this location and I plan on returning. Thank yo More

by J3617
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riad Tubashait
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stefania D’Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentlemen in the basement who detail the cars, Doug Courchesne, Ryan McDonnell, Kenny Leung
Sep 05, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for your terrific feedback! Our primary concern is delivering flawless customer service and I'm so happy to know our team was able to deliver. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Best, Howie Reske, General Manager

September 03, 2017

Always pleasant and professional I can always count on prompt service and a clean, comfortable waiting area with food and coffee. There is even free wifi so we can get my work done wh More

by Legoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2017 -

Herb Chambers Toyota of Boston responded

On behalf of Gary and our entire team here in Allston, we thank you for your business and look forward to serving your automotive needs for many more years to come! Best, Howie Reske, General Manager

September 03, 2017

Service Very polite and professional staff. Garner trust with thorough explanation and prompt communication via telephone and in person. The service was quic More

by CP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The person who processed the payment.
Sep 05, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share this fantastic review! We value your business and look forward to serving your automotive needs for many more years to come! Best, Howie Reske, General Manager

September 02, 2017

Always excellent. Steve Shlosman is courteous and kind and has a terrific sense of humor. Even when he has hard news to tell you about what your car needs he manages t More

by carpooling Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share this fantastic review! I am thrilled to hear about your positive experience with Steve. We value your business and look forward to serving your automotive needs for many more years to come! Best, Howie Reske, General Manager

September 01, 2017

Consistently excellent service I was early for my appointment but the service representative took me in right away and my car was serviced promptly. Everyone was exceptionally profe More

by Cgryglik
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamisha Paul
Sep 05, 2017 -

Herb Chambers Toyota of Boston responded

Thank you so much! We value our guests’ feedback and I know Tamisha will appreciate your encouraging words. We thank you for your business and look forward to serving your automotive needs for many more years to come! Best, Howie Reske, General Manager

August 31, 2017

Pleasant car buying experience Sales team was most helpful, pleasant and not pushy, making it a very positive experience. My needs were understood and catered to. Through the whole More

by janetxse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mick Product Specialist, Shawn Kamieneski, Dewayne Holman, Nelson Rodriguez Jr.
Sep 01, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share your encouraging words and kind recommendation. We appreciate your business and look forward to serving your automotive needs for many more years to come! Best, Howie Reske, General Manager

August 29, 2017

Will go back there for next car. They have many installations that make everything quick, nice and easy. Their location and traffics are good and converint for many people. Their staf More

by Maguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Riad Tubashait
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2017 -

Herb Chambers Toyota of Boston responded

Many thanks for this terrific feedback! I'm delighted to learn that you enjoyed working with Steve and Riad. Please don't hesitate to reach out if we can assist you in the future. Best, Scott Lewis, General Manager

August 28, 2017

Nice, not fast The customer service was great and the scheduling was easy. The only issue was that for a simple oil change it took two hours for them to finish, doub More

by KStew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pierre
Aug 28, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share your recent service experience. I apologize for the wait, we know your time is valuable. Best, Howie Reske, General Manager

August 28, 2017

everything went well aside from a longer wait then first thought- this place is well organized the waiting area is pleasant too lots of snacks! will have service done h More

by fa y 77
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2017 -

Herb Chambers Toyota of Boston responded

I apologize for the longer than expected wait. I'll speak with Steve to find out what the delay was. We appreciate your business and please let us know if we may assist you again in the future. Best, Howie Reske, General Manager

August 28, 2017

very Baal customer Luke was very patient as I visited several times before purchasing. He listened to my requests, explained the options and helped me decide on the spec More

by Merle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Johnson
Aug 28, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for sharing feedback from your recent visit to our dealership. I'm so happy to know that you had such a positive visit and that our team, specifically Luke and Mark, provided you with excellent service. We hope to have the opportunity to assist you again in the future. Kind Regards, Howie Reske, General Manager

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