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Herb Chambers Toyota of Boston

Boston, MA

4.4
1,105 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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32 Brighton Ave

Boston, MA

02134

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Showing 1,105 reviews

August 20, 2017

Sean Cho and the toyota maintenance are excellent Sean Cho goes the extra mile . He looked into my vehicles history and made sure i got the service i deserved. The service was dealt with promptly. More

by frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2017 -

Herb Chambers Toyota of Boston responded

Thank you so much for your feedback and recommendation, Frank! Best, Howie Reske, General Manager

August 19, 2017

Buying a car Luke Johnson found the exact car that I wanted. He could not have been more helpful. He explained all the new features on my Highlander and told me t More

by Luckyone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Johnson
Aug 21, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for your business and for taking the time to let us know about your experience with Luke! Best, Howie Reske, General Manager

August 19, 2017

New Vehicle Purchase The team made it easy and a great experience. The process was transparent, fast and met our expectations. I would highly recommend the dealership. More

by SDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haider Amin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stefania D’Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Leung, Jaclyn Quinn
Aug 21, 2017 -

Herb Chambers Toyota of Boston responded

Thank you so much! We pride ourselves on offering exceptional customer service, and I'm glad we were able to assist you. Until we have the opportunity to work with you again, take care! Best, Howie Reske, General Manager

August 19, 2017

Terrific service experience for my Toyota Very easy to schedule, and I was communicated with at each step as to what the car needed, sent an email report, and everything was done in a few hour More

by Mbrown
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for your business and we look forward to assisting you with your future sales and service needs! Best, Howie Reske, General Manager

August 18, 2017

new Highlander Hybrid This was a pleasant experience and I am very happy with our new car. Chris was very knowledgeable about the car and a pleasure to work with. More

by Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christos Pesirides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dewayne Holman
Aug 18, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Ed, for taking the time to write this review! Congratulations on your purchase and if you have any questions about your vehicle, please don't hesitate to reach out. Best, Howie Reske, General Manager

August 16, 2017

Well done. Sean C was attentive, helpful, and responsive. He is an excellent asset to your staff. I am a long-term client and find him to be the most efficient a More

by Bernard H Mehlman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Bernard, for sharing your story! We really appreciate your business, as well as, your feedback on working with Sean. He is certainly a valuable member of our team. Thank you again and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Howie Reske, General Manager

August 15, 2017

Exceptional service. Easy to work with salesman. We had a great experience at Herb Chamber's buying our first brand new car. Luke Johnson was not only an incredible salesman, but also very knowledgea More

by Cecil Piya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Johnson
Aug 16, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Cecil! I really appreciate your feedback on working with Luke. We trust you are enjoying your new Toyota and we look forward to the opportunity to serve your automotive needs for many more years to come! Thank you for sharing your story. Best, Howie Reske, General Manager

August 15, 2017

I had a wonderful time at Herb Chambers. I bought the car with confidence. And the sale sman:"Luke was a great guy. He answered all my questions" I consider Luke not only a salesman but also More

by Highlander the beautiful
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Johnson
Aug 16, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for taking time to leave us a great review. We are so pleased to hear that Luke did a great job with assisting you with your Highlander. If there is anything else that we can do to assist you, please feel free to let us know. We truly value your business and hope to serve your automotive needs for many more years to come! Best, Howie Reske, General Manager

August 14, 2017

better than expected Everyone was helpful and answered all questions patiently. My only suggestion would be that since the paperwork takes a while to process perhaps you c More

by nomorecrv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haider Amin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giau Luong, Clyde Chornovas
Aug 15, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to write this review and share feedback regarding the wait time. That's a good idea and I'll address that with the team. Thank you for your feedback and we look forward to doing business with you again! Best, Howie Reske, General Manager

August 13, 2017

Great place! Everyone was very helpful and friendly! The wait area was clean and comfortable! My car got everything it needed and I was out in no time! More

by Kris_anderson96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share this 5-Star recommendation of Steve. We value your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Howie Reske, General Manager

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