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Herb Chambers Volvo Cars Norwood

Norwood, MA

4.8
940 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1120 Providence Highway, Rte. 1

Norwood, MA

02062

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Showing 940 reviews

January 06, 2023

Always helpful, quick and efficient. Go the extra mile and ensure you have everything the way you want it. More

by Volvo XC60 Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for trusting the Herb Chambers Volvo Cars Norwood team with your business! We appreciate the kind feedback and look forward to seeing you next time!

January 05, 2023

Great experience! Service was fast and on point. Paul was friendly and professional and upfront with everything. A pleasure to work with. More

by quentinolwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the glowing review! Paul was happy to assist you and provide you with the full Herb Chambers Volvo Cars Norwood experience!

January 05, 2023

I was extremely pleased with the level of service that I received Everyone was very friendly and accommodating More

by bob.valair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Brown
Jan 06, 2023 -

Herb Chambers Volvo Cars Norwood responded

We appreciate this great five-star review, Bob! The Herb Chambers Volvo Cars Norwood team looks forward to providing more service experiences like this in the future! Thank you!

January 03, 2023

Peter was extremely polite & happy to service our 2020Volvo XC60 in a timely manner. He was very attentive to my request that the service would be completed @ the time I requested!!!! More

by cjsrxrun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Brown
Jan 05, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for taking the time to share this kind review! We appreciate you trusting Peter & the Herb Chambers Volvo Cars Norwood team with your XC60 and look forward to serving you again in the future!

January 02, 2023

I’ve been a customer for 11 years and have always found the customer service to be fantastic! I had an urgent need last week and Colin went above and beyond to get a service appointment for me. Thank you C More

by Hipsavers
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for your review! We're so happy that our team has earned your business over the last 11 years! We look forward to having you as a customer for life! -Herb Chambers Volvo Cars Norwood

December 30, 2022

Inviting, clean, helpful and interested staff, service advisor always predicts what will be done, and then explains after all complete. More

by rogerxn23
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Brown
Jan 03, 2023 -

Herb Chambers Volvo Cars Norwood responded

Your review is so great to see, Roger! Thank you for being a Herb Chambers Volvo Cars Norwood customer!

December 29, 2022

Colin Ayers and the whole service team always provides thorough, friendly and fast service. Our '18 XC 90 was in recently and we were very well taken care of. More

by otto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for trusting Colin & the Herb Chambers Volvo Cars Norwood team with the care of your XC90, Otto! We appreciate your support and look forward to your next visit!

December 29, 2022

Great experience - Rami was great but too much pressure to purchase a warranty - the woman wouldn’t take no for an answer & it was uncomfortable More

by dbobbett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rami
Jan 03, 2023 -

Herb Chambers Volvo Cars Norwood responded

We appreciate your honest feedback. I will be sure to review this with our team in an effort to provide our clients with the best possible experience. Please reach out to us with any additional information you wish to share with us. Thank you, Nick Salem - General Manager - nsalem@herbchambers.com

December 27, 2022

My first time in for service and it was a great experience. I was greeted warmly and service assistant took the time to explain everything. More

by Michellephysic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Michellephysic responded

Great team and service!

Dec 29, 2022 -

Herb Chambers Volvo Cars Norwood responded

Welcome to the Herb Chambers Volvo Cars Norwood family, Michelle! We're honored that our team provided you with excellent service!

December 23, 2022

I have been very happy with the service team at this dealership since buying my vehicle. They are always very helpful. More

by Dlrynne2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Young, Peter Brown
Dec 27, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thank you for sharing your kind review! We appreciate your 5 stars and look forward to seeing you next time at Herb Chambers Volvo Cars Norwood!

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