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Herb Chambers Volvo Cars Norwood - Service Center

Norwood, MA

4.8
596 Reviews
Call Service Center (888) 919-7307

596 Reviews of Herb Chambers Volvo Cars Norwood - Service Center

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July 12, 2023

Herb Chambers Volvo team provided excellent timely service that was tailored to my specific needs! More

by ap7024
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Brown
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Jul 13, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the 5-star rating! We're delighted to hear that our team provided you with great customer service during your visit to Herb Chambers Volvo Cars Norwood. We'll see you next time. Drive safely!

July 10, 2023

My service rep was fantastic. Very thorough and informative. Made the process easy. Knowledgeable and efficient. More

by Trishmblomquist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

Herb Chambers Volvo Cars Norwood responded

Hi Trish! Thank you for the kind words about Herb Chambers Volvo Cars Norwood. We're happy to hear that they provided you with a thorough and informative experience. We'll see you at your next service visit. Drive safely!

July 09, 2023

I appreciate that Herb Chambers always does their best to fit me in when I have an emergency with my Volvo. My car is ready within the time frame they say it will be ready and they keep me informed on the pr More

by Lynne
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2023 -

Herb Chambers Volvo Cars Norwood responded

Lynne, thank you for the kind words! We're glad that our team at Herb Chambers Volvo Cars Norwood could assist you in a timely manner and keep you informed throughout the process. Your satisfaction is important to us, and we appreciate your continued support. Have a great day! - Herb Chambers Volvo Cars Norwood

July 08, 2023

This staff is efficient and helpful. My vehicle inspection was quick and thorough and I got good input about my tires. More

by Rita.Sullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2023 -

Herb Chambers Volvo Cars Norwood responded

Rita, thank you for the kind words! We appreciate you visiting us here at Herb Chambers Volvo Cars Norwood and hope we have the opportunity to serve you again in the future!

July 06, 2023

This dealership delivers quality and competence on all levels. Friendly staff from drive in to leaving. More

by Mhgibbons02186
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Brown
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Jul 06, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the positive review! We're glad to hear that our team at Herb Chambers Volvo Cars Norwood provided quality service and made your experience friendly from start to finish. We appreciate your support!

July 06, 2023

Great job in my oil change , inside and out detailing , communication on when to be ready, and use of a loaner ! More

by rdonovan
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the positive review. We're glad that your oil change and detailing went well and that our team kept you informed throughout the process. We appreciate your business at Herb Chambers Volvo Cars Norwood!

July 05, 2023

Nice people. Peter and company worked hard to get me my car back in a timely fashion, overnighting the parts. Expensive work, though. More

by VolvoOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Brown
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Jul 05, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the review and feedback. We're glad Peter and the team could get your vehicle back to you quickly and we hope you won't hesitate to reach out if we can be of service again in the future! - The Herb Chambers Volvo Cars Norwood Team

July 05, 2023

Excellent service all around. Paul was communicative and a professional. Great representation of Herb Chambers Volvo. More

by MKG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the great review! We're pleased to hear that Paul provided excellent service. We appreciate your support and hope to see you again next time here at Herb Chambers Volvo Cars Norwood!

July 03, 2023

Great customer service, no stress, no complications. I was provided a new loaner which was very helpful. Would definitely recommend to others. More

by Sandra
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2023 -

Herb Chambers Volvo Cars Norwood responded

Hi Sandra! Thank you for the great review. We're thrilled to hear that our team at Herb Chambers Volvo Cars Norwood provided excellent customer service and made your experience stress-free. We appreciate your recommendation and hope to see you again in the future!

June 30, 2023

Recall issue was handled quickly. Everyone was pleasant. I had I problem getting an appointment at a convenient time. More

by prhslh
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Dorion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the positive review! We're glad to hear that our team at Herb Chambers Volvo Cars Norwood was able to handle your recall issue quickly and provide a pleasant experience. We're sorry to hear that you had trouble getting an appointment at a convenient time; we appreciate the feedback. If there's anything else we can assist with in the future, please don't hesitate to reach out. Have a great ride!

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