Herb Chambers Volvo Cars Norwood - Service Center

It was easy to get an appointment within an acceptable time period period the service professional, Paul was clear and explained everything that would happen. I waited for my car and it was delivered as p time period period the service professional, Paul was clear and explained everything that would happen. I waited for my car and it was delivered as promised within the expected timeframe. Loved the wash More

Colin in Service is great. Explains everything, is respectful, and always very helpful. Would recommend! Explains everything, is respectful, and always very helpful. Would recommend! More

Always a good experience at Norwood Volvo. Colin in service department is exceptional.They keep you updated with any issues. Colin in service department is exceptional.They keep you updated with any issues. More

Service appointment was great as always. Colin is very friendly, communicates clearly needed service and costs, and delivers the car on time as promised. Colin is very friendly, communicates clearly needed service and costs, and delivers the car on time as promised. More

Customer service team is awesome! ! I had the pleasure of working with Colin, super professional and accommodating. He respected my tight time line for my service to be completed. High ! I had the pleasure of working with Colin, super professional and accommodating. He respected my tight time line for my service to be completed. Highly recommend Herb Chambers -Volvo of Norwood More

Very customer oriented. The shop representative was very knowledgeable about the service performed on the car The shop representative was very knowledgeable about the service performed on the car More

Peter was great! Keep me updated on my car and what services I needed. Very pleasant experience. Keep me updated on my car and what services I needed. Very pleasant experience. More

In the market for a new car, perhaps a certified pre-owned vehicle ? In my experience, sales teams share common similarity no matter the brand and/or dealership: Namely, the up-sell, pressure dr pre-owned vehicle ? In my experience, sales teams share common similarity no matter the brand and/or dealership: Namely, the up-sell, pressure driven eagerness to close out a sale ‘by the end of the month’. O.K. - understandable, it’s their job and someone has to do it. Thank God it only takes a few days, for what comes next is in the years that follow. After the purchase of a vehicle, customers proceed in the responsibility of their vehicle’s maintenance. In turn, the liability of customer satisfaction becomes solely dependent upon the experiences within the service department. These encounters can make or break the client relationship. One dependable factor herein would be the reliability, through honesty and integrity, of the service department and one such employee within this dealership: Colin. I have been working directly with this ‘service gem’ for decades now on six vehicles. For me, it is simply the trust factor here, a word generally not associated as a positive trait for a car dealership. However, with Colin at my helm, I have always had confidence in the information provided to me. Through the practices and actions of this long-standing Volvo employee, I can relax and look forward to my next vehicle acquisition. The dependability of his up-front and honest explanations in the maintenance of my vehicles accompanied by the candor towards me as a person, should be an inspiration and example to his peers within his field. Nevertheless, it is a topnotch employee within the service department that makes for this outstanding review and adds superiority to this dealership in particular - but don’t take my word for it, I’m happy to keep it on the ‘DL’ and to myself for another few decades. More

Great experience with service: the service manager was happy to take care of the needed service while I waited: very efficient and responsive team! happy to take care of the needed service while I waited: very efficient and responsive team! More

Service was great. Unfortunately there wasn’t a loaner car but they were able to fast track my car to limit my wait time. Unfortunately there wasn’t a loaner car but they were able to fast track my car to limit my wait time. More