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Herb Chambers Volvo Cars Norwood - Service Center

Norwood, MA

4.9
583 Reviews

583 Reviews of Herb Chambers Volvo Cars Norwood - Service Center

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December 30, 2021

Polite, thorough and timely. Have been using them for 10 yers and al always satisfied. More

by debra.r.steele
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Brown
Jan 03, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thank you, Debra, for your support over the past decade! It's our privilege to continue serving you here at Herb Chambers Volvo Cars Norwood!

December 29, 2021

The 40000 mile service was explained in detail as was need for a replacement battery. Excellent follow up with customer. More

by Bill
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the review, Bill! We look forward to seeing you next time here at Herb Chambers Volvo Cars Norwood!

December 28, 2021

I just want to say thanks to Peter. He gave me the purpose to buy my next Volvo. More

by Bielinsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Brown
Jan 03, 2022 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the kind review, we'll be sure to pass it along to Peter! Take care and please don't hesitate to reach out if there's anything else we can do for you! - The Herb Chambers Volvo Cars Norwood Team

December 28, 2021

Efficient service. Very knowledgable. I have been using them for the past six years or more More

by nada
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Brown
Dec 29, 2021 -

Herb Chambers Volvo Cars Norwood responded

We are so happy to hear that our team at Herb Chambers Volvo Cars Norwood could serve you for the past six years! Here's to the next six years!

December 27, 2021

Dealership staff are usually professional and curtious. Complementary loaner cars make service appointments easier to schedule. More

by Jake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Young, Peter Brown
Dec 28, 2021 -

Herb Chambers Volvo Cars Norwood responded

Jake, we are so proud to hear that our team at Herb Chambers Volvo Cars Norwood could do a great job for you!

December 24, 2021

I had a sudden brake “grinding” issue. They took my car the next morning, diagnosed and fixed the issue the same morning. My usual Vovlo dealer said they could not help me for 2 weeks. The service departme More

by rxfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Herb Chambers Volvo Cars Norwood responded

Thank you for trusting our Herb Chambers Volvo Cars Norwood team when you were unable to secure an earlier appointment at another location. We want all our customers to be safe on the road and help where we can. Thank you again for your patronage and kind review, and we look forward to seeing you again when you're due for service!

December 24, 2021

Always a pleasure working with the great folks at Herb Chambers Volvo. From lease to annual maintenance, everyone is pleasant, professional, friendly, and efficient! Thank you! More

by Cindy Leigh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Brown
Dec 27, 2021 -

Herb Chambers Volvo Cars Norwood responded

We're so glad to have you as a customer, Cindy! Thank you for rating Herb Chambers Volvo Cars Norwood five stars!

December 23, 2021

I had a 3 year Factory Service performed on my XC60 in December 2021. Everyone was courteous and respectful from start to finish. Peter Brown, from Service, explained all work that was performed, plus add More

by Bill 02766
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Brown
Dec 28, 2021 -

Herb Chambers Volvo Cars Norwood responded

Thank you for coming to Herb Chambers Volvo Cars Norwood for your 3-year factory service, Bill! Peter Brown and the team put their best foot forward when it comes to service, communication, and overall professionalism. We appreciate you taking the time to share this with us and for choosing us for your automotive needs.

December 23, 2021

They really try to accommodate us when we need service.. They are very nice when we come in. More

by Peterhtalbot
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Herb Chambers Volvo Cars Norwood responded

Thank you for choosing Herb Chambers Volvo Cars Norwood, we appreciate your positive feedback!

Dec 27, 2021 -

Herb Chambers Volvo Cars Norwood responded

Thank you for choosing Herb Chambers Volvo Cars Norwood, we appreciate your positive feedback!

Dec 27, 2021 -

Peterhtalbot responded

Great experience. Same quality service for years.

December 22, 2021

GREAT Across the board but especially in the service area. With 2 XC-60’s we are in there a few times a year. On occasion, I’ve had to call Colin with questions and he has been quick to respond. While More

by JanTom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Herb Chambers Volvo Cars Norwood responded

Thank you for trusting the Herb Chambers Volvo Cars Norwood team with your business! We're grateful for your support and look forward to your next visit!

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