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Herb Chambers Volvo Cars Norwood - Service Center

Norwood, MA

4.9
596 Reviews

596 Reviews of Herb Chambers Volvo Cars Norwood - Service Center

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June 03, 2021

Purchased my car here and have continued to have it serviced there. They are knowledgeable, accommodating, thorough snd courteous. Would highly tecommend them to others. More

by BJJ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Herb Chambers Volvo Cars Norwood responded

We are so happy to hear that our team at Herb Chambers Volvo Cars Norwood can do so well for you! Thank you!

June 01, 2021

I had a pleasant experience while servicing my car. Was told exactly what the problem was and what needs to be fixed. It was a great experience. More

by Subhankar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Brown
Jun 03, 2021 -

Herb Chambers Volvo Cars Norwood responded

We appreciate you taking the time to leave us your review! We're so glad to hear we've helped make this a pleasant service visit! We'll see you at your next appointment! - Herb Chambers Volvo Cars Norwood

May 29, 2021

Good people and good service. Have bought cars from this dealer for several years. Good scheduling and use of loaner car is big help and appreciated More

by Volvo lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Brown
Jun 03, 2021 -

Herb Chambers Volvo Cars Norwood responded

Thank you for your years of business with us at Herb Chambers Volvo Cars Norwood! We're glad to know you can always count on our team.

May 29, 2021

Sales and Service have both been excellent. I just had my car in for a scheduled maintenance and Peter and other Service personnel were very accommodating. I was given a brand new loaner, my car was ready wh More

by Fred Abdelahad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason O'Neil
Jun 02, 2021 -

Herb Chambers Volvo Cars Norwood responded

Thanks for trusting Peter and the Herb Chambers Volvo Cars Norwood service team, Fred! It was our pleasure to take care of you!

May 28, 2021

It does not get any better than the Herb Chambers Volvo dealership in Norwood. My service manager (Colin Ayers) is the best! I have had the best service I could ever ask for. He is very pleasant and profes More

by Steph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Herb Chambers Volvo Cars Norwood responded

Steph, Thanks for the five-star rating and kind words! We're so glad Colin and our team made this visit memorable! We look forward to seeing you at your next appointment! - Herb Chambers Volvo Cars Norwood

Jun 03, 2021 -

Steph responded

You are so welcome! I bet all of your Volvo customers think the same way! It is always a great experience. I am still in awe that you saved my car last August when I got into the bizarre flash flood and the engine died! Colin knows this car belonged to my older sister 5 years ago when she passed away, and how precious it is to me. You guys ROCK! Thank you for always taking good care of me and my car. I would never go anywhere else! Stephanie Tribuna

May 27, 2021

I recently required one of my tires to be fixed because of a large defect created by one of the unprotected curbs at a construction site. Peter was able to procure a tire, have it overnighted to the dealer More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Brown
May 28, 2021 -

Herb Chambers Volvo Cars Norwood responded

Jeff, Peter and our team are happy to hear we've helped make this experience better for you. We understand how terribly inconvenient it can be to require unexpected repairs, and we're thankful to you for letting us show you five-star care! Please come see us again for routine maintenance! - Herb Chambers Volvo Cars Norwood

May 25, 2021

I had the pleasure of being greeted by Peter Brown in Service when I dropped of my car. He was expecting me! He knew what needed to be done. He explained everything to me and the cost associated with the More

by christine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Brown
May 26, 2021 -

Herb Chambers Volvo Cars Norwood responded

This is so great to hear, Christine! We will let Peter know they've helped solve your problem and made you so happy! We appreciate your five stars and thank you so much for this wonderful review! We look forward to seeing you at your next service visit! - Herb Chambers Volvo Cars Norwood

May 22, 2021

Excellent customer service . Great Attention to detail . Kept me update on the progress of my car. Answered all questions that I had regarding any repairs that would be needed. More

by Jtip
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dorion
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Herb Chambers Volvo Cars Norwood responded

This is a fantastic review! Thanks from the entire team at Herb Chambers Volvo Cars Norwood!

May 22, 2021

Working with Colin in the service department is a superlative experience. He is a clear communicator and always ensures my maintenance and repair work is painless. I love my Volvo but I keep coming b More

by Likes_chocolate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Herb Chambers Volvo Cars Norwood responded

Wow! Thanks so much for the five-star review! We're thrilled Colin made the experience so great and earned such high praise! We'll share this with Colin and look forward to seeing you next time! - Herb Chambers Volvo Cars Norwood

May 20, 2021

I had an “emergency “ with my car. I called Peter Brown and he took care of the situation immediately. I was treated courteously and with respect. The job was done professionally and efficiently. All the More

by Ronnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Brown
May 21, 2021 -

Herb Chambers Volvo Cars Norwood responded

We're so glad Peter could take care of everything for you! We appreciate you being a Herb Chambers Volvo Cars Norwood customer and thank you for your recommendation!

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