Back

Herb Chambers Volvo Cars Norwood - Service Center

Norwood, MA

4.9
596 Reviews

596 Reviews of Herb Chambers Volvo Cars Norwood - Service Center

Sort by
May 15, 2021

Excellent service and communication. Prompt attention with initial phone call and expediting visit. Good follow up. I have no complaints concerning the service of today. More

by csdabd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Herb Chambers Volvo Cars Norwood responded

We are so proud to hear that you had a great time at Herb Chambers Volvo Cars Norwood! Thank you so much for your review!

May 17, 2021 -

csdabd responded

Dealership worth taking the time to respond to a survey

May 14, 2021

Great service. Always accommodating and professional. Colin is fabulous . I wouldn't go anywhere else for service. I've been a client of Volvo since 1995 and because of this dealership will continue More

by Lbaho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Nadeau
May 17, 2021 -

Herb Chambers Volvo Cars Norwood responded

We are so incredibly honored to be able to do great work and continue to earn your business! Thank you so much for your kind words about Herb Chambers Volvo Cars Norwood!

May 13, 2021

I brought my vehicle in for routine service. Pleasant I brought my vehicle in for routine service. Pleasant experience. I waited at the dealership. They also fixed a broken “compartment” at no charge More

by Connie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dorion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
May 14, 2021 -

Herb Chambers Volvo Cars Norwood responded

Thanks for sharing your experience, Connie! It was our pleasure to take care of you and we look forward to working with you again in the future.

May 12, 2021

Great customer service today!!Peter was kind and very Great customer service today!! Peter was kind and very helpful thru the process. My car was returned washed and vacuumed I will be returning fir More

by Lamatthews 0129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Brown, Volvo Master Certified Service Advisor
May 13, 2021 -

Herb Chambers Volvo Cars Norwood responded

Thank you for choosing Herb Chambers Volvo Cars Norwood, we appreciate your positive feedback! See you at your next oil change!

May 11, 2021

Great service, gets done when stated by service desk advise is stated. The people on the phone need to be educated about how long it can take. Recently had seat belts replaced. Sorry to say not happy. T More

by ??
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Herb Chambers Volvo Cars Norwood responded

Thank you for taking the time to leave us your feedback. We're glad your overall experience was positive, and we'd like to discuss this more with you if you're interested. Please don't hesitate to reach out to us at your earliest convenience with further questions. Thank you, Errol Gaudette - General Manager egaudette@herbchambers.com

May 08, 2021

Colin at Herb Chambers was very helpful, friendly and efficient. The customer service is always very reliable and done in very professional manner. I would definitely recommend the Volvo service departm More

by Gfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Herb Chambers Volvo Cars Norwood responded

Thank you for this awesome feedback! We're so glad Colin could take great care of you, we hope to see you again at Herb Chambers Volvo Cars Norwood!

May 06, 2021

Always exceeds my expectations. Responsive and outstanding expertise. They could not be more helpful and go out of their way to address all sorts of service questions that come up. More

by Nfinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dorion
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Herb Chambers Volvo Cars Norwood responded

It's so awesome to hear you've had such positive experiences here at Herb Chambers Volvo Cars Norwood! Thank you so much for the five-star rating and for your continued confidence in our service team! We look forward to seeing you next time!

May 04, 2021

Just stopped by for a Mass state inspection. Steve Flate was my service adviser who got me in fast and had the inspection done and me out the door in 15 minutes. Thanks Steve! More

by Mcostello728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Flate
May 05, 2021 -

Herb Chambers Volvo Cars Norwood responded

We're glad Steve could take great care of you! Thanks for choosing Herb Chambers Volvo Cars Norwood!

May 03, 2021

Professional service, the team at Herb Chambers Volvo couldn’t have been more accommodating and made the experience simple and pleasant. We have two Volvos purchased from HCV... the exemplary service is More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dorion
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Herb Chambers Volvo Cars Norwood responded

Mike, thank you for your support! We appreciate your 5-star review and business with us at Herb Chambers Volvo Cars Norwood. We'll see you next time!

April 29, 2021

Steve was great! He handled my situation with a high degree of efficiency and professionalism. He kept me informed and quickly moved me through the process. More

by carolbeaudoin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Apr 30, 2021 -

Herb Chambers Volvo Cars Norwood responded

Carol, we are so happy to hear that Steve did such a great job for you! He's truly an asset to Herb Chambers Volvo Cars Norwood!

...
57
...