Herb Chambers Volvo Cars Norwood - Service Center

For years my wife and I purchased Volvos thru the prior dealership at this location (Dalzell). It was recently acquired by Herb Chambers. When I brought the car in for service I was happy to see that the dealership at this location (Dalzell). It was recently acquired by Herb Chambers. When I brought the car in for service I was happy to see that they had retained both Matt Garron and Colin Ayers, both whom always proved to be quite knowledgeable, competent, and pleasant. I needed service because my vehicle had a problem with the seatbelts on my Volvo S60 T6. They quickly determined that the seatbelts needed to be replaced and gave me a loaner--a virtually brand new T5. My vehicle was ready, when promised. And the work, as always, was done properly. More

I have been purchasing Volvos from Volvo of Norwood for over 25 years and will continue to do so due to the exemplary service I receive from the Service Dept. One never looks forward to bringing their aut over 25 years and will continue to do so due to the exemplary service I receive from the Service Dept. One never looks forward to bringing their automobile in for service but Matt Garron and Colin Ayers make it a pleasant experience. It's a pleasure to be welcomed the first thing in the morning by a team that has been servicing my vehicle for years. Matt and Colin are thoughtful, polite, professional, knowledgeable and at times comforting when the need arises. Yesterday morning Matt not only inquired about how my Volvo was performing but also how my daughter, Meaghan, was doing who recently had a baby and also has her Volvo serviced at Volvo of Norwood. By the way when Matt inquired about my Volvo, my response was "Matt it's a Volvo". The implication being that I rarely have an issue and i'm there just for scheduled service. I am also in the service business and appreciate a well trained staff who truly care about customer service and satisfaction. My family looks forward to Matt and Colin servicing our Volvos for many years to come. More

Brought vehicle in for a regular service, also asked Matt about 2 issues: 1) recurring low pressure tire signal on dash, despite my checking pressure as ok. Matt discovered hidden nail and saved the tire, p about 2 issues: 1) recurring low pressure tire signal on dash, despite my checking pressure as ok. Matt discovered hidden nail and saved the tire, possibly also preventing an accident. He also researched my extended warranty options, saving me $$$. 2) badly damaged rear seat upholstery on 2nd car, (spouse's new Volvo). Matt found a specialist to reasonably repair the damage at a very affordable price, saving a large cost to replace the seat leather. He also made sure we would have no inconvenience or added cost due to car staying overnight in shop. Great work on mechanical upkeep as well. More