Herb Gordon Subaru

These guys are a great 'not your typical' dealership. Everyone goes that extra mile to make you feel like you are there most important customer. The whole Herb Gordon Subaru group, from sales to service Everyone goes that extra mile to make you feel like you are there most important customer. The whole Herb Gordon Subaru group, from sales to service make you feel special. I rate this dealership a 5 out of 10 because the whole process when you arrive with your vehicle is managed by them until the moment you leave. if they say it will take 1 hour that is how long it usually takes More

In the last 25 years, I have purchased 6 new vehicles at different times. This is the first time I can say that I am satisfied with my car buying experience. That's why I'm going through the trouble of regi different times. This is the first time I can say that I am satisfied with my car buying experience. That's why I'm going through the trouble of registering and submitting this review. The sales person I dealt with, Lakshman Sukar, was outstanding. He was knowledgeable; courteous; didn't employ any tricks; made the whole process very pleasant. I did quite a bit of research before I started shopping. I had also previously visited 2 other Subaru dealers. So I was armed with good deal of information. There was very little haggling needed over price. The price they could agree was acceptable to me. I spent much less time than I feared I would need at the dealership. The financing part of the process could have been better. It was handled by Eric. But it was OK. After the purchase, even though it was late in the evening, Lakshman drove the new vehicle for me to my residence, about 45 minutes away. I was very impressed with this Sales person and that made the whole experience a very positive one for me. I would recommend this dealer, particularly Lakshman Sukar, to anyone without any hesitation. More

I received immediate and courteous attention when I entered the dealership sales room. My sales person was very thorough in showing me the car and answering questions I had about the car and about the entered the dealership sales room. My sales person was very thorough in showing me the car and answering questions I had about the car and about the purchasing process. He was personable and provided clear straightforward information. There were no gimmicks and no lines. It was a very good car buying experience. More

After 10 years with my last Subaru, I decided it was time for a new one and visited Herb Gordon Subaru. Lackshaman Sukar helped me choose my new car and explained all the options to me. The visit was frien for a new one and visited Herb Gordon Subaru. Lackshaman Sukar helped me choose my new car and explained all the options to me. The visit was friendly and positive so when he called to say the car I wanted had come in, I bought it. He gave me a tour through the technology and had me out of the dealership with my new car quickly. A week later, I'm thrilled with the car and the ease of purchasing it. More

This is my second Subaru from Herb Gordon. Lakshman Sukar was my sales consultant; I couldn't have had a better one than Lakshman. He was informative, well versed, new the car inside and out and didn’t jerk was my sales consultant; I couldn't have had a better one than Lakshman. He was informative, well versed, new the car inside and out and didn’t jerk me around about the price (unlike some other dealers). I would recommend him and Herb Gordon Sabaru to anyone who’s looking to buy a car. More

After considering a new Forester for 2 months or so, I finally decided to drive one and visited Jason at Herb Gordon Subaru. He was very responsive and helpful, and had great knowledge about both the Fore finally decided to drive one and visited Jason at Herb Gordon Subaru. He was very responsive and helpful, and had great knowledge about both the Forester and the Outback. The finance person was also extrememly friendly and helpful. Overall, a painless and rewarding process for getting a new Forester, which I am totally enjoying. Thanks! More

Herb Gordon offered us a fantastic price out of the gate--lower than other dealerships' prices after we had negotiated. They gave us a fair deal on our trade, and overall, the car paperwork process wen gate--lower than other dealerships' prices after we had negotiated. They gave us a fair deal on our trade, and overall, the car paperwork process went pretty painlessly. We went in to Herb Gordon more than once to look at vehicles, and we were never pressured. These guys a pros, and they're interested in moving as many vehicles as possible--which means low prices for customers. More

After feeling like i got taken for a ride on my last new vehicle purchase, i came to Mile One knowing exactly which vehicle I wanted (2010 Legacy GT Limited). Dave, my salesman, was extremely knowledgeable vehicle purchase, i came to Mile One knowing exactly which vehicle I wanted (2010 Legacy GT Limited). Dave, my salesman, was extremely knowledgeable, helpful and proud of the product he was selling. Once the price was settled on, Lee was honest and courteous throughout the entire financing/contract signing process. My wife and I loved the service there so much, that she put a deposit down to purchase a 2010 Outback v6 at the same time that i was closing my deal! Can't wait to go back to pick up her new car once it arrives. I will definitely come back again for my next vehicle purchase. More

I have always been pleased by the friendliness of the service team at Herb Gordon. I've also been pleased with the quality of service work performed on my Subaru. What really sets them apart, however, service team at Herb Gordon. I've also been pleased with the quality of service work performed on my Subaru. What really sets them apart, however, is their ability to accommodate me on short notice and in emergencies (especially Ken Hanscome). Even something simple as: I was leaving on a trip and the wiper blade inserts had given up. I loaded the car, started my journey in the rain and pulled into Herb Gordon hopeful that they would be able to help me. Ken got me my inserts, did a quick install and I was on my way in a matter of 15 minutes. That experience, by far, surpassed going to an auto store, looking up blade inserts and inserting them myself. The whole rest of the trip in the rain, I was thankful to Herb Gordon and Ken for their ability to accommodate and be flexible with customers. Knowing that they will do their best to help me out is a great feeling. More

I just came from a terrible Mitsubihsi dealership with little attention to me. And then I met Dave and he was honest about the features, the price, the sale. I was amazed by how much attention he gives to little attention to me. And then I met Dave and he was honest about the features, the price, the sale. I was amazed by how much attention he gives to what I want for a price. He really did care and I love it. More