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Herb Gordon Subaru
Silver Spring, MD
1,720 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,720 reviews
May 18, 2026
Best dealership in my life experience! !! Everybody is nice and in a good mood every visit! !! Everybody is nice and in a good mood every visit! More
by johnolgafarley
Employees Worked With
May 16, 2026
Service was via Ecpress Serbice: no appointment. Work completed in time promised Customer Service is consistently excellent Work completed in time promised Customer Service is consistently excellent More
by Trjbenoit
Employees Worked With
May 07, 2026
They are competent, professional, courteous , and trustworthy. The service department is efficient and the waiting area is clean and comfortable. trustworthy. The service department is efficient and the waiting area is clean and comfortable. More
by shirleyj206
May 04, 2026
Vitaly, my service advisor is wonderful. I feel like I get honest information and I really enjoy having the quiet lounge upstairs when I wait for service and complimentary carwash to be per I feel like I get honest information and I really enjoy having the quiet lounge upstairs when I wait for service and complimentary carwash to be performed. The free coffee is pretty good too! More
by paula.farmer
Employees Worked With
May 03, 2026
Always EXCELLENT service and extremely friendly. Enjoy coming there and highly recommend the shop and service to all my friends and family. Enjoy coming there and highly recommend the shop and service to all my friends and family. More
by Ivucenik
Employees Worked With
May 02, 2026
Always want see him . Vitaliyalwsys very helpful and goes out of way to help . Thank U Viyaliy. Vitaliyalwsys very helpful and goes out of way to help . Thank U Viyaliy. More
by vohra_mail
Employees Worked With
May 02, 2026
Vitaliy and Lori are great! I really appreciate them helping me fix my eyesight system after Safelite messed it up and for getting me in a loaner car while the work was being do I really appreciate them helping me fix my eyesight system after Safelite messed it up and for getting me in a loaner car while the work was being done and payment negotiated with Safelite. More
by cmarshal
May 02, 2026
This is my 2nd time having Vitaliy as my advisor and he never dissapoint! He’s friendly and has a stellar customer service. Herb Gordon staff are all great, I’m always satisfied everytime thwy service my never dissapoint! He’s friendly and has a stellar customer service. Herb Gordon staff are all great, I’m always satisfied everytime thwy service my car. More
by fauve116
Employees Worked With
April 29, 2026
I had a great experience at Herb Gordon Auto in Silver Spring. My service advisor Vitaly was very professional and took the time to clearly explain what would be done during my service. He also went above Spring. My service advisor Vitaly was very professional and took the time to clearly explain what would be done during my service. He also went above and beyond by finding discount codes without me even asking, which I really appreciated. The service was completed quickly and efficiently, and the waiting area was clean and comfortable with snacks, coffee, and water available. Overall, a smooth and hassle free visit. I will definitely continue servicing my 2024 WRX here. More
by 2024WRX
Employees Worked With
April 29, 2026
Work completed promptly. Mr. Khlebnikov helped me readjust headrest. Everyone was helpful, polite, and professional. Mr. Khlebnikov helped me readjust headrest. Everyone was helpful, polite, and professional. More
by mewarri
