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Herb Gordon Subaru

Silver Spring, MD

5.0
1,468 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3161 Automobile Blvd

Silver Spring, MD

20904

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Showing 1,468 reviews

March 30, 2024

Muhammed was a joy to speak with and very professional. He helped me through my entire process and I can’t thank him enough for all that he’s done. His customer service was outstanding and I will recommend More

by Nicole Matthews
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammed Zeidan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Herb Gordon Subaru responded

Hi Nicole, thank you so much for your feedback! Our team will be happy to hear about your kind words and high star rating!

March 28, 2024

I have been working with Michael Goodman as my Advisor for many years. I actually look forward to having my car serviced for the first time after driving nearly 30 years. More

by mom of 3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2024 -

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 26, 2024

Debbie was great to work with and Herb Gordon Subaru has excellent customer service in general! More

by alison.t.ray
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc LaSanta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Colt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Herb Gordon Subaru responded

Hi Alison, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 26, 2024

5 Stars across the board. We've been buying new cars for over 40 years, and this was without a doubt the best experience ever. We worked with Al Goldman, and he was outstandi More

by dongroff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Dorfman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillippe Odongo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I didn't catch all the names or remember all the faces but everyone was great.
Mar 28, 2024 -

Herb Gordon Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

March 22, 2024

We always have a good experience with Herb Gordon, especially with our service pro, Michael. He’s the best! More

by CherylP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 21, 2024

Vitaliy, our service advisor at Herb Gordon Subaru always takes the best care of us. He makes us feel like we are his only customer. Thank you for what you do! Guido B More

by Guido B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Herb Gordon Subaru responded

Hi Guido, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 21, 2024

Michael provided exceptional service during my first car maintenance appointment. His effectiveness and attentiveness ensured that the service was not only fast but also thorough. He addressed all my concer More

by Andrea Lazarte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Herb Gordon Subaru responded

Hi Andrea, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

March 20, 2024

Easy to make convenient appointments. The staff is always cordial and respectful. Also, the mechanics have always made repairs and maintenance to my car correctly the first time. Finally, More

by tonyrharrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Herb Gordon Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Safe travels!

March 19, 2024

Herb Gordon Subaru in Fairland has been constantly giving their best customer service. Michael Goodman has been my service rep and always provides way beyond. He explained vehicle inspection results and gave More

by gdkelsey38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Herb Gordon Subaru responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 16, 2024

Friendly staff, great prices, great work knowledgeable staff has a comfortable waiting area great atmosphere. More

by CBlair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Herb Gordon Subaru responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy.