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Herb Gordon Subaru
Silver Spring, MD
1,637 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,637 reviews
February 24, 2023
Vitaliy Khlebnikov provided excellent and personalized customer service and made our overall experience at Herb Gordon Subaru very pleasant. I am a happy customer. The personalized service is a significan customer service and made our overall experience at Herb Gordon Subaru very pleasant. I am a happy customer. The personalized service is a significant differentiator between this Subaru dealer and others in the area. More
by martinae94
Employees Worked With
February 24, 2023
Very clean facilities and a very knowledgeable staff. Micheal Good is my service advisor, what an outstanding individual hat's off. Micheal Good is my service advisor, what an outstanding individual hat's off. More
by bharvey2848
Employees Worked With
February 22, 2023
It took me a number of years to discover it, but no one does customer service (at all levels) better than Herb Gordon. does customer service (at all levels) better than Herb Gordon. More
by G-Train Ron
February 18, 2023
Vitality was fantastic to work with as well as everyone at Herb Gordon. I always trust going there for anything with my car. at Herb Gordon. I always trust going there for anything with my car. More
by ashtonpsa
February 16, 2023
Vitaliy took great care of me when my car had some recalls. He got me in the same day and fit me with the perfect loaner vehicle. Great service, highly recommend! recalls. He got me in the same day and fit me with the perfect loaner vehicle. Great service, highly recommend! More
by Catalinacaraballo1
Employees Worked With
February 14, 2023
Excellent Service Department! I have been using them for over four years and I remain very happy. Harry Price is a fantastic service advisor and I really enjoy working with him. H I have been using them for over four years and I remain very happy. Harry Price is a fantastic service advisor and I really enjoy working with him. He goes the extra mile to make sure I am satisfied. More
by davemyja
February 13, 2023
Harry the service advisor and his team are very courteous, polite, and knowledgeable. They quickly get you in and out with reasonable pricing while providing hi quality service. Thank you Harry. courteous, polite, and knowledgeable. They quickly get you in and out with reasonable pricing while providing hi quality service. Thank you Harry. More
by sedghiv
Employees Worked With
Harry Price
February 10, 2023
Great service advisor; tasks completed on time. Everything explained in detail. Comfortable waiting room and refreshments Everything explained in detail. Comfortable waiting room and refreshments More
by Jeffreynkurtz
Employees Worked With
February 10, 2023
Debbie Colt and her team saved the day for me! Challenged with repairing vs purchasing a Subaru, Debbie provided me with honest, sincere suggestions, supporting me every step of the way toward my Challenged with repairing vs purchasing a Subaru, Debbie provided me with honest, sincere suggestions, supporting me every step of the way toward my final decision. Her professional and sincere approach has made a lasting impression on me. More
by Bev
February 08, 2023
Vitalyi at Herb Gordon Subaru in Silver Spring is a remarkable service advisor. When watching him in action with his customers, he demonstrates a level of true “service” that one does not often get to remarkable service advisor. When watching him in action with his customers, he demonstrates a level of true “service” that one does not often get to experience. He always is “in the moment” with each one of his customers that he interacts with. Vitalyi, thank you for what you do each and every day for all the Subaru owners you work with. Guido B. More
by Guido B.
Employees Worked With
