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Herb Gordon Subaru

Silver Spring, MD

4.9
1,682 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3161 Automobile Blvd

Silver Spring, MD

20904

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Showing 1,682 reviews

August 19, 2022

The environment of the dealership is clean. The aura of every person starting from the receptionist to other consultants who aren't directly working with you are warm and inviting, which is fel More

by csm2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Robledo, Marc LaSanta
Aug 20, 2022 -

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

August 04, 2022

My family had an amazing experience at Herb Gordon Subaru and would strongly recommend their services. Our Subaru Outback broke down on 495 travelling from New Jersey to South Carolina on vacation. We encoun More

by ktrezza17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Hanscom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Goodman, Luis Prada
Aug 05, 2022 -

Herb Gordon Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Herb Gordon Subaru! Safe travels!

August 03, 2022

I love this dealerships service, professionalism, and promptness. Keep up the good work. They do a great job. More

by leestaton77
Recommend Dealer
Yes
Employees Worked With
Harry
Aug 04, 2022 -

Herb Gordon Subaru responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 20, 2022

I had a wonderful experience. Michael Goodman was an amazing service advisor. Extremely friendly and helpful. 10/10 will be back. More

by r.shaulis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
Jul 22, 2022 -

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 19, 2022

Courteous, helpful staff who listen, answer questions, and explain issues and reasons for needed repairs and service. A special shout-out to Rodney Rogers, my service advisor, who makes me feel that my ca More

by JDR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori (spelling) - assisted with obtaining a loaner car
Jul 22, 2022 -

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 19, 2022

Everyone at this dealership treats people with respect and service. My customer manager Harry has always been very attentive and communicative. More

by msmalch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry Price, Luis Prada
Jul 21, 2022 -

Herb Gordon Subaru responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

July 17, 2022

Excellent place to fixe or buy your car. Excellent customer services, and customer satisfaction guarantee . No one can beat their prices . The best price in the town and in the county of M More

by Kounou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Prada
Jul 19, 2022 -

Herb Gordon Subaru responded

Hi Kounou, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

July 16, 2022

Their customer service is amazing, Luis and Henri (if I'm not mistaken) provided a great service and their attention to detail is great! More

by Andrea
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Harry Price, Luis Prada
Jul 18, 2022 -

Herb Gordon Subaru responded

Hello Andrea, we're happy you found our staff to be so supportive during your experience here at Herb Gordon Subaru. We hope you continue to choose us for all your automotive needs! Take care!

July 14, 2022

I’ve been going to Herb Gordon Subaru since 2013 and always found them helpful and trustworthy- giving me an honest assessment of what me car needs. More

by Arsenault Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Prada
Jul 15, 2022 -

Herb Gordon Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 14, 2022

Very detailed and informative when talking to us about the car. Luis was excellent and clear with his recomendations. More

by María morales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Prada
Jul 15, 2022 -

Herb Gordon Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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