Herb Gordon Subaru - Service Center

Courteous, helpful staff who listen, answer questions, and explain issues and reasons for needed repairs and service. A special shout-out to Rodney Rogers, my service advisor, who makes me feel that my ca and explain issues and reasons for needed repairs and service. A special shout-out to Rodney Rogers, my service advisor, who makes me feel that my car is in excellent hands. More

Excellent place to fixe or buy your car. Excellent customer services, and customer satisfaction guarantee . No one can beat their prices . The best price in the town and in the county of M Excellent customer services, and customer satisfaction guarantee . No one can beat their prices . The best price in the town and in the county of Maryland . More

Their customer service is amazing, Luis and Henri (if I'm not mistaken) provided a great service and their attention to detail is great! not mistaken) provided a great service and their attention to detail is great! More

I’ve been going to Herb Gordon Subaru since 2013 and always found them helpful and trustworthy- giving me an honest assessment of what me car needs. always found them helpful and trustworthy- giving me an honest assessment of what me car needs. More

Luis Prada was my advisor and I can't recommend him highly enough! He was very thorough with his explanations, very clear with all services provided and what to look out for in the future. I didn't fe highly enough! He was very thorough with his explanations, very clear with all services provided and what to look out for in the future. I didn't feel rushed at all, and I very much appreciate his candid and pleasant demeanor. Regarding the facilities, I spent part of my morning here and it was great. I plugged in a laptop upstairs at a workstation desk and I was "at work". All in all, a very positive experience. More

Very detailed and informative when talking to us about the car. Luis was excellent and clear with his recomendations. the car. Luis was excellent and clear with his recomendations. More

From the moment I came in, this dealership was very patient with my questions and didn’t rush me. patient with my questions and didn’t rush me. More

Excelente servicio, estoy muy agradecida con el trabajo, muy profesionales. Luis es muy amable y te ayuda muchísimo muy profesionales. Luis es muy amable y te ayuda muchísimo More

My experience at the Herb Gordon Subaru Service Department was totally positive, from the very beginning. I felt valued as a customer. The service department is well-organized. My Service Advisor, Department was totally positive, from the very beginning. I felt valued as a customer. The service department is well-organized. My Service Advisor, Luis Prada, ensured that the service needs of my car were identified and addressed. He very clearly explained what had been done to my car and what upcoming service would be needed and when. Plus, he was extremely pleasant. Based on my experience at Herb Gordon Subaru’s service department, I will bring my car to them anytime service is needed. More

I like the services here very much because the work is done very thorough and the waiting time is acceptable for the express service. In addition, the person handles my request very polite and explain thi done very thorough and the waiting time is acceptable for the express service. In addition, the person handles my request very polite and explain things very clearly. Good job! Keep going! More