Herb Gordon Subaru - Service Center
Silver Spring, MD
1,153 Reviews of Herb Gordon Subaru - Service Center
I am very please with the customer service and care for my car at Herb Gordon and Michael Goodman. Always professional and courteous, I would definitely recommend them both to anyone who asks. Thanks Micha my car at Herb Gordon and Michael Goodman. Always professional and courteous, I would definitely recommend them both to anyone who asks. Thanks Michael and Herb Gordon! More
I knew my car needed a lot of TLC going in for this service appt (8-year old car, new tires needed, issues with air conditioner & then some, etc...), & I was very satisfied with the amount of attention service appt (8-year old car, new tires needed, issues with air conditioner & then some, etc...), & I was very satisfied with the amount of attention to my car by my service advisor, Mike Goodman. He told me upfront based on his initial impressions what he thought the car needed, & kept me appraised with the progress of what they found & completed, as the car needed to stay for ~1 1/2 weeks for all the services it needed. Additionally the loaner car they were able to let me use was incredibly helpful since my car had to stay with them, such a great service! I immensely appreciated the communication and explanations, & everything I asked to be inspected &/or fixed was addressed & handled! I & my car feel much safer now! More
Great service, friendly folks, and made the whole experience as easy as possible for me. I’ll definitely be back! experience as easy as possible for me. I’ll definitely be back! More
Great service from Micheal. Just had our one year, 12,000 mile checkup. In and out in an hour! Just had our one year, 12,000 mile checkup. In and out in an hour! More
I don’t take my car just anywhere but only Subaru. I’m happy with their service. My car is well maintained. Everyone here is excellent. I’m happy with their service. My car is well maintained. Everyone here is excellent. More
Awesome dealership. Advisor Michael always brings a great attitude everytime I come service. Great place! Advisor Michael always brings a great attitude everytime I come service. Great place! More
Great dealership to work with. Michael the service advisor always great to work with. Always has a great attitude any time i get my service done. Michael the service advisor always great to work with. Always has a great attitude any time i get my service done. More
Mike in service is amazing! Honest, reliable and always looking out for what best serves his customers. I bought my car elsewhere but come here for service. Honest, reliable and always looking out for what best serves his customers. I bought my car elsewhere but come here for service. More
Herb Gordon Subaru always provides excellent service and care (why we purchased both of our vehicles from them) but the level of service during my last oil change was phenomenal. Service was prompt, informa care (why we purchased both of our vehicles from them) but the level of service during my last oil change was phenomenal. Service was prompt, informative, super easy, and personable. Michael truly made me feel like family. My last visit just confirms what I already know, I will happily continue all of my vehicle needs with this location. More
Worked with Harry Price to make sure My Forester received all the work it needed. He was very patient and went the extra mile to make sure I knew what was being done to my vehicle. Work was finished on time all the work it needed. He was very patient and went the extra mile to make sure I knew what was being done to my vehicle. Work was finished on time and within the cost range Harry had predicted. I felt well taken care of. More