Very professional service staff, detail oriented and very prompt. There is a loaner car option which I have never used because the service is very speedy.
"Michael was patient and kind, great customer service!"
Customer service is excellent, attention paid to the customer is excellent. Michael treated me as if I was his only customer, he did not rush me.
"Great Customer Service"
- Happy Customer
Michael Goodman in the service department made each of my visits as easy as could be. He was communicative and went above and beyond to ensure I understood my options. He was incredibly pleasant to work with.
"Great service "
My car had wet carpeting within a few weeks of purchase. I was given a loaner car during their investigation, I was kept informed during the service/repair time and my carpeting was fully replaced after the faulty part was replaced. The staff was pleasant, friendly, and professional with every encounter. Highly recommend them for service.
"Great experience and facility "
- Lisa G
Easy online scheduling. My service advisor Michael Goodman is always helpful and friendly. He explains what is going to be repaired and why getting my approval before going forward. Waiting area is clean and great music. There is also a quiet area with desks and power strips for computers and chargers.
Other Employees Tagged:
"Excellent customer service!!"
Great service!!! I went for my 30,000 mike service check...Michael was of great help and had my car done very fast! Thank you!
"Great service! "
My most recent experience with herb Gordon was amazing. Michael Goodman was my service advisor. He not only assured me that my car, which was in pretty bad shape, would be fixed, but he also walked with me through every step! By the end of it I felt like he was my best friend because we spoke so much! I will never be bringing my car to another mechanic because Mike made me assured I can trust herb Gordon will do the job right!
"Good customer service "
It’s a very welcoming environment and they communicate very well. The lounge upstairs is nice and they have free WiFi. Free car wash every visit too
"Great every time!"
Service providers are always friendly and go the extra mile to make you feel great about the service you are getting. They are quick, respectful, and look out for your wallet when they can! Always have a great experience when I come here.
"I received an excellent customer service today"
- Sylvania 123
It has been a long time that I have been treated like a real customer. My advisor today was Michael Goodman and he was replacing my assign advisor who was off. It was a blessing to be guided by Michael. First he treated me like I was his only customer. He was attentive to details for example making sure that I understood what was going to be done on my car. After that he gave me a quick guide of the waiting area. The icing on the cake was when he walked me to my car. I have to pinch myself to make sure I was at Subaru. Other advisor need to mirror Michael behavior. Thank you for the excellent service today Michael.