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Herb Gordon Subaru - Service Center

Silver Spring, MD

5.0
1,153 Reviews

1,153 Reviews of Herb Gordon Subaru - Service Center

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January 24, 2021

Good dealer place ,excellent customer service, resolved the problem. The people were very caring and helped with every need. I am very satisfied with the service. More

by waldopas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Grace, Harry Price
Jan 26, 2021 -

Herb Gordon Subaru responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 23, 2021

Another great experience! Michael was friendly, knowledgeable and accommodating. Would recommend to anyone with a Subaru in the state of Maryland to get their service here, its worth it. More

by nsaft86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Herb Gordon Subaru responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 23, 2021

Work was done quickly. Mike in service was very easy to deal with and made the process very easy. The loaner process was simple and the car was in excellent shape. More

by B Singer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Herb Gordon Subaru responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

January 23, 2021

Everyone who works here loves both their jobs and taking care of their customers. I come back every time because I know my car is in great hands. More

by RunsOnCoffee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Price
Jan 25, 2021 -

Herb Gordon Subaru responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

January 22, 2021

I love going to Herb Gordon Subaru because the staff is always friendly. They are also always willing to listen to any of your concerns! Thank you Harry! More

by Lefty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Price
Jan 22, 2021 -

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 21, 2021

Harry in Service is really first rate. He is attentive to your needs as a customer and does his best to get you and and out if you are waiting in the time estimated! The entire dealership from sales to serv More

by fjaucella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Price
Jan 22, 2021 -

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 21, 2021

Excellent service by Rodney Rogers for my great Subaru to be services for the airbag recall. You have a good employee and a wonderful product in Subaru! More

by Riverman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 20, 2021

Thankful for consistently good service and trustworthiness of Herb Gordon Subaru - especially Michael who is always our service representative. I always feel like they are being straightforwar More

by kaciesaulters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Herb Gordon Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Herb Gordon Subaru! We hope you continue to choose us for all your automotive needs! Take care!

January 20, 2021

Excellent Service. I highly recommend Herb Gordon Subaru for both sales and service. I take my Subaru Forester only to Herb Gordon for service. Check them out. More

by davemyja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Price
Jan 21, 2021 -

Herb Gordon Subaru responded

Hi, thank you so much for your positive comments about Herb Gordon Subaru! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 19, 2021

Great customer service. Rob has this personalized service. The quality is superb. Highly recommended this Subaru dealership to my friends and relatives. Keep up the good work and trust of your client More

by gmrodriguez1925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Goldberg, Robert Jackson
Jan 21, 2021 -

Herb Gordon Subaru responded

Hi, your wonderful feedback and rating mean a lot to us. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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