Herb Gordon Subaru - Service Center
Silver Spring, MD
1,155 Reviews of Herb Gordon Subaru - Service Center
Excellent service! My experience at the Herb-Gordan Subaru was truly excellent! They completed the repairs on my car in a speedy manor, and did a terrific job of communi My experience at the Herb-Gordan Subaru was truly excellent! They completed the repairs on my car in a speedy manor, and did a terrific job of communicating what needed to be done. Rodney in the service department was especially helpful. Thank you! More
Diff replacement. Great reception, diagnosis and superb time taken.Complimentary loaner overnight. All work covered by warranty. It does not get better than this. One Great reception, diagnosis and superb time taken.Complimentary loaner overnight. All work covered by warranty. It does not get better than this. One satisfied customer. More
Service I came in for my A/C it was blowing hot air, as soon as I arrive lovely people came to greet me with a big smile! Best service i’ve Had in a very long I came in for my A/C it was blowing hot air, as soon as I arrive lovely people came to greet me with a big smile! Best service i’ve Had in a very long time, 10/10 would recommend! More
Airbag sensor repair Despite being out of warranty, Herb Gordon Subaru repaired my broken SRS air bag sensor for free. They even gave me a free loaner car for the day. Tha Despite being out of warranty, Herb Gordon Subaru repaired my broken SRS air bag sensor for free. They even gave me a free loaner car for the day. Thanks More
Great Service! Wanted to give a huge shout out to the team at Subaru! I came in to get my rear tire looked at since it was making some noise, and they were able to d Wanted to give a huge shout out to the team at Subaru! I came in to get my rear tire looked at since it was making some noise, and they were able to diagnose and resolve quickly with a clear description on what was wrong and how they fixed it. They even walked me back into the garage as the technicians were working to look under my car and see exactly what was wrong. Additionally, they were very welcoming and made the process seamless. I was bringing my car in after taking my dog to a vet appointment, and Claudia not only took care of me but welcomed my dog too! She was so friendly, and gave my dog a treat and water while we waited. I definitely recommend this dealership, and thoroughly enjoyed my visit today. More
Very friendly, Helpful, with top notch work They're always very friendly and helpful. They do top notch work and I've never had had to return over and over again for the same issue. Everything's They're always very friendly and helpful. They do top notch work and I've never had had to return over and over again for the same issue. Everything's always taken care of the first time. Highly recommend Service Advisor Michael Goodman. He's helped me out a lot and definitely makes the repair process a lot easier. More
Fair price & peace o mind This is my 7th oil change for my car. I've gone to the dealer each time and I was on the verge of just going to an instant oil change place on my nex This is my 7th oil change for my car. I've gone to the dealer each time and I was on the verge of just going to an instant oil change place on my next trip (they always say, "don't go to the dealer for service, it's a rip-off). I went in this time and they automatically applied coupons up front & let me know how much it was going to cost. I got the oil changed, tires rotated, the "inspect everything else" treatment and a quicky car warsh for just about $100. At Valvoline I think they used to charge $60 or some ridiculous price for the tire rotation. Going to the dealer once every six months isn't too bad, plus I have the peace of mind that they have the Subaru name to protect so they'll make sure they do everything right. That and the staff is super friendly. More
Excellent Service! \^o^/ I took in my vehicle for service and Claudia did a great job helping me out. She made me aware of safety concerns that were not met and got the job do I took in my vehicle for service and Claudia did a great job helping me out. She made me aware of safety concerns that were not met and got the job done! More
Excellent service!!!! Claudia Herrera went above and beyond to help me when a rock hit my windshield and a few other things went wrong before I had to travel. Could not hav Claudia Herrera went above and beyond to help me when a rock hit my windshield and a few other things went wrong before I had to travel. Could not have been more helpful! More
Really pleased! I was very happy with getting my car serviced at Herb Gordon Subaru! Claudia was super friendly and made sure everything was taken care of with my Fo I was very happy with getting my car serviced at Herb Gordon Subaru! Claudia was super friendly and made sure everything was taken care of with my Forester. The technician who worked on my car, Kevin K., was also excellent! He identified issues that needed to be addressed and he did a great job with all the recommended services. I was really pleased with the work here and will definitely return for my Subaru needs. More