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Heritage Cadillac
Lombard, IL
1,108 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024!
Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year.
In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs.
Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,108 reviews
February 10, 2023
Always a pleasure bring the car to Heritage. Mark Brennan was ready when I arrived. Service was completed as promised. Mark Brennan was ready when I arrived. Service was completed as promised. More
by jim
Employees Worked With
did not remember the cashier. She is always grea., Mark Brennan
Helpful February 07, 2023
Excellent Customer Service - great overall experience. Daren Schaffert is a great person to work with. Daren Schaffert is a great person to work with. More
by jmedina
February 03, 2023
The staff is extremely attentive and kind. Feel very cared for whenever I schedule a service. Feel very cared for whenever I schedule a service. More
by EBN
Employees Worked With
January 06, 2023
Mike greeted me as I walked in the door and cared for my needs in a professional manner! Always a pleasure to visit the dealership. needs in a professional manner! Always a pleasure to visit the dealership. More
by Rfulton
Employees Worked With
December 23, 2022
Daren Schaffert General Sales Manager is the best ! He is so kind and very helpful does wonderful service. He is so kind and very helpful does wonderful service. More
by TAK
Employees Worked With
December 22, 2022
I stop in and to make of appointment and Burrell Henry took care of me right of way ! took care of me right of way ! More
by Al
December 10, 2022
Joe Cilella was excellent with customer service. Even though I couldn’t have my warranty take care of my issue, Joe did a great job trying everything he could. I would recommend Joe to anyone needin Even though I couldn’t have my warranty take care of my issue, Joe did a great job trying everything he could. I would recommend Joe to anyone needing auto service More
by ed.hogan
Employees Worked With
Joe Cilella
December 06, 2022
Burell is always professional, couteous and clear in his communications. THere are never suprises and he provides service that gets you in and out as quickly as possible. communications. THere are never suprises and he provides service that gets you in and out as quickly as possible. More
by jeffl
