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Heritage Cadillac
Lombard, IL
1,108 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024!
Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year.
In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs.
Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,108 reviews
February 14, 2019
Great service Everything was perfect and done very fast and done very well . I would recommend Heritage Cadillac to all my friends. Mark was polite and knowledgeabl Everything was perfect and done very fast and done very well . I would recommend Heritage Cadillac to all my friends. Mark was polite and knowledgeable. More
by Ricco62
Employees Worked With
Mark
Helpful February 14, 2019
Pleasant experience Michel A. was courteous and greeted me by name and I pulled into the service area. Waiting room was clean and there were cookies to sample and water Michel A. was courteous and greeted me by name and I pulled into the service area. Waiting room was clean and there were cookies to sample and water and coffee to drink ! More
by NMickelsen
Employees Worked With
Burell at the service desk and Ken a mechanic in the shop.Michael on my first visit and Michael A. on this last visit.
February 11, 2019
My experience at Heritage Cadillac I want thank the team at Heritage Cadillac for helping me to buy the auto of my choice! The team was not only helpful but made my car buying experienc I want thank the team at Heritage Cadillac for helping me to buy the auto of my choice! The team was not only helpful but made my car buying experience the best I could hope for. Fran Scepanovich was awesome! She went above and beyond to help me through the process of buying my Cadillac. Thanks Fran and the team st Heritage Cadillac! Leshayne Andrews More
by Leshayne01
February 10, 2019
3rd Purchase from Fran & Heritage Cadillac Lets be honest... buying a car is a pain in the butt. This is why I continue buy for Heritage Cadillac. I have purchased 2 used vehicles and 1 new Lets be honest... buying a car is a pain in the butt. This is why I continue buy for Heritage Cadillac. I have purchased 2 used vehicles and 1 new vehicle from them over the years. Fran is great to work with and highly recommend her! Thanks again to both Fran & Matt for not wasting my valuable time and doing what it takes to get my family in the new XT5 we picked out. More
by GreenLight Construction Group
Employees Worked With
February 08, 2019
Driver Seat Not Working Driver seat was not working properly. I spoke to Chris abut the issue. He got it into service and it was fixed. There has been no problems since it wa Driver seat was not working properly. I spoke to Chris abut the issue. He got it into service and it was fixed. There has been no problems since it was fixed. More
by bkb1022il
Employees Worked With
Chris Hailey
February 07, 2019
My experience Michael Ackerman at Heritage Service Dept. Was professional couteous knowlegible and customer orientated..Kudos to michael Acketman! And to Heritage Michael Ackerman at Heritage Service Dept. Was professional couteous knowlegible and customer orientated..Kudos to michael Acketman! And to Heritage Caillac!!! I really enjoyedbmy expetience!! More
by Service..heritage caddilac
Employees Worked With
Michael ackermann
February 06, 2019
Completely satisfied Burrell Henry, listen and aim to please. It’s a pleasure working with him as my Advisor. I am thankful for his service and his ability to answer my qu Burrell Henry, listen and aim to please. It’s a pleasure working with him as my Advisor. I am thankful for his service and his ability to answer my questions More
by Ann06
Employees Worked With
Burrell Henry
February 04, 2019
Very pleased with vehicle and dealer I was extremely happy with the friendly service I received from Tommy Capps. He answered all my questions about my new XT4. I love the car and he seem I was extremely happy with the friendly service I received from Tommy Capps. He answered all my questions about my new XT4. I love the car and he seemed to know just what I wanted. I will recommend him and Heritage Cadillac to everyone. Gloria More
by Rick & Gloria
Employees Worked With
February 03, 2019
Service visit. Your Management, Staff and Customer Service team at Heritage Cadillac made me fill welcome and did an excellent job taking care of my service visit. L Your Management, Staff and Customer Service team at Heritage Cadillac made me fill welcome and did an excellent job taking care of my service visit. Looking forward to leasing my 6th Cadillac at the end of the year or sooner, if the price is right. A thank you to Burrell Henrey, the service consultant for helping me. John Paul More
by Leasee4
Employees Worked With
Todd Cunningham
February 02, 2019
Easy to do business Customer oriented Complemented with support from management as well as service in prepping car and follow up for key fob programming. Would gladl Customer oriented Complemented with support from management as well as service in prepping car and follow up for key fob programming. Would gladly recommend to friends More
by Gwg
