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Heritage Cadillac
Lombard, IL
1,113 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024!
Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year.
In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs.
Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,113 reviews
September 07, 2018
3K Maintenance Service On Wednesday afternoon I contacted Michael Ammerman to set up an appointment for 3K Maintenance Service on my Buick for Thursday afternoon. Everything On Wednesday afternoon I contacted Michael Ammerman to set up an appointment for 3K Maintenance Service on my Buick for Thursday afternoon. Everything went very smoothly. More
by len2018
Employees Worked With
Michael Ammerman
September 07, 2018
Best people to Deal with Awesome place and awesome people to work with. I didn't know about Heritage at all. Found the Vehicle that I wanted on internet. After purchasing th Awesome place and awesome people to work with. I didn't know about Heritage at all. Found the Vehicle that I wanted on internet. After purchasing this Vehicle I was treated like I knew these guys for long time. Much Appreciated. I'll be back as repeat customer More
by Casey G
September 05, 2018
Great and polite service Service was great. Everyone was polite. Coffee machine made decent coffee. Car was repaired quickly. What more can I say. Great service. I will come a Service was great. Everyone was polite. Coffee machine made decent coffee. Car was repaired quickly. What more can I say. Great service. I will come again. More
by Jack
Employees Worked With
Burrell
September 05, 2018
Your satisfaction is their goal. Burrell let me know that my being satisfied with the service was his top priority. He made me feel like I was his only customer of the day.. Burrell let me know that my being satisfied with the service was his top priority. He made me feel like I was his only customer of the day.. More
by NMickelsen
Employees Worked With
Burell at the service desk and Ken a mechanic in the shop.
September 04, 2018
Great people, always motivated to help. Great people. Fran in Pre-Owned did an outstanding job helping us secure a new vehicle. I recommend this dealership to anyone that wants to be treated Great people. Fran in Pre-Owned did an outstanding job helping us secure a new vehicle. I recommend this dealership to anyone that wants to be treated greatly and leaving with 100% satisfaction. More
by Murad
Employees Worked With
September 02, 2018
Great customer service !! I had made an appointment came in a few minutes early they took care of me right away and it was great customer service thank you very much I had made an appointment came in a few minutes early they took care of me right away and it was great customer service thank you very much More
by Jbinn
Employees Worked With
Henry Burell
September 02, 2018
Excellent as always I have always found heritage to be an excellent place to do business with. The people that work there are kind and courteous. I always enjoy going to I have always found heritage to be an excellent place to do business with. The people that work there are kind and courteous. I always enjoy going to this dealer More
by Sci123
Employees Worked With
September 01, 2018
Great Fran was very kind and help full she treated me as if i where a friend. And they worked with me to help me get the a better monthly payment. Tha Fran was very kind and help full she treated me as if i where a friend. And they worked with me to help me get the a better monthly payment. Thanks Dave. More
by Gonzo
Employees Worked With
August 31, 2018
Very Happy Customers We would like to thank Ernie for being so helpful! He helped us with a few test drives and once we picked the car we wanted he was so extremely helpfu We would like to thank Ernie for being so helpful! He helped us with a few test drives and once we picked the car we wanted he was so extremely helpful ?? We had such an amazing experience working with Ernie! Thanks again! More
by Kage7777
Employees Worked With
Ernie Gutierrez
August 29, 2018
Super Car Dealer! I had a very pleasant experience in dealing with Heritage Cadillac and would highly recommend them. The 2018 XT5 that I selected was ready when promi I had a very pleasant experience in dealing with Heritage Cadillac and would highly recommend them. The 2018 XT5 that I selected was ready when promised and the paperwork was a breeze. The people that work there genuinely care about their customers (not like Fair Oaks Ford/Lincoln in Naperville, which is the dealer that I left to come to Heritage Cadillac). The difference in other car dealers and this one is like night and day. More
by DebWeb
Employees Worked With
Keith Herrera, Todd Cunningham
