Back

Heritage Cadillac

Lombard, IL

4.3
1,114 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024! Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class ...
Contact Dealership
Today: 9:00 AM - 8:00 PM Open Now
View All Hours

303 W Roosevelt Rd

Lombard, IL

60148

Directions

By Type

Showing 1,114 reviews

August 29, 2018

Super Car Dealer! I had a very pleasant experience in dealing with Heritage Cadillac and would highly recommend them. The 2018 XT5 that I selected was ready when promi More

by DebWeb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Herrera, Todd Cunningham
August 24, 2018

Friendly place Always make you feel like someone important when you're at the dealership. They're also very friendly and helpful. Definitely recommend your dealersh More

by Lauri 223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Capps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
August 23, 2018

Very accomodating and worked around my schedule Tom was great getting me in and out of the dealership. Very easy experience turning in my car and picking up a new one. Love my new CTS. More

by squeezebox danny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
August 22, 2018

Service experience I have been bringing in my cars for several years and I have been always been treated as a number one customer. I have always gotten great service and More

by F.malek2359
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Ignoffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrism my service writer, Roger Fowler
August 19, 2018

Service Great service,I saw Chris who was very nice and helpful.When I went to pay Sue was and is always friendly.The free acr wash is a nice touch. More

by grannytanny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
August 17, 2018

Service dept Burrell Henry and Kris Kristen always do a great job! They are the reason I keep coming back to Heritage Cadillac even though I live in Schaumburg. More

by Marach97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Burrell Henry and Kris Kristen.
August 17, 2018

Service Department As usual the service department provides excellent customer care every time I visited them. Very courteous personnel who greet you nicely and take car More

by Cady CT6
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ammerman
August 17, 2018

Evaluation of Service Easy to schedule appointment for my convenience (online). Friendly, courteous Service Advisor in Chris Halley. He invites any question at time of se More

by Irishman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Halley
August 17, 2018

Dead battery and stranded West and Sons tried to jump my old girl but she still needed to be towed in. I am happy that they at least tried to save me some money. But within a f More

by Bunny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher (service rep) and Frank (sales, just in case), Frank Wadda
August 17, 2018

Great service. Great service and nice people. Provided loaner car when they had to keep the car overnight. That is all that I have to say period. More

by Jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ammerman
...
77
...