
Heritage Cadillac
Lombard, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Super Car Dealer! I had a very pleasant experience in dealing with Heritage Cadillac and would highly recommend them. The 2018 XT5 that I selected was ready when promi I had a very pleasant experience in dealing with Heritage Cadillac and would highly recommend them. The 2018 XT5 that I selected was ready when promised and the paperwork was a breeze. The people that work there genuinely care about their customers (not like Fair Oaks Ford/Lincoln in Naperville, which is the dealer that I left to come to Heritage Cadillac). The difference in other car dealers and this one is like night and day. More
Friendly place Always make you feel like someone important when you're at the dealership. They're also very friendly and helpful. Definitely recommend your dealersh Always make you feel like someone important when you're at the dealership. They're also very friendly and helpful. Definitely recommend your dealership to others whether they're looking for a new car or used More
Very accomodating and worked around my schedule Tom was great getting me in and out of the dealership. Very easy experience turning in my car and picking up a new one. Love my new CTS. Tom was great getting me in and out of the dealership. Very easy experience turning in my car and picking up a new one. Love my new CTS. More
Service experience I have been bringing in my cars for several years and I have been always been treated as a number one customer. I have always gotten great service and I have been bringing in my cars for several years and I have been always been treated as a number one customer. I have always gotten great service and if I had any questions the had the answers for me. I will continue to be their customer. More
Service Great service,I saw Chris who was very nice and helpful.When I went to pay Sue was and is always friendly.The free acr wash is a nice touch. Great service,I saw Chris who was very nice and helpful.When I went to pay Sue was and is always friendly.The free acr wash is a nice touch. More
Service dept Burrell Henry and Kris Kristen always do a great job! They are the reason I keep coming back to Heritage Cadillac even though I live in Schaumburg. Burrell Henry and Kris Kristen always do a great job! They are the reason I keep coming back to Heritage Cadillac even though I live in Schaumburg. More
Service Department As usual the service department provides excellent customer care every time I visited them. Very courteous personnel who greet you nicely and take car As usual the service department provides excellent customer care every time I visited them. Very courteous personnel who greet you nicely and take care of my service needs. More
Evaluation of Service Easy to schedule appointment for my convenience (online). Friendly, courteous Service Advisor in Chris Halley. He invites any question at time of se Easy to schedule appointment for my convenience (online). Friendly, courteous Service Advisor in Chris Halley. He invites any question at time of service and thereafter by suggesting a return phone call should something arise later. Comfortable service area with multiple refreshment options. More
Dead battery and stranded West and Sons tried to jump my old girl but she still needed to be towed in. I am happy that they at least tried to save me some money. But within a f West and Sons tried to jump my old girl but she still needed to be towed in. I am happy that they at least tried to save me some money. But within a few hours, the service department said it was just a spent battery (8 years old) and need to be replaced. Christopher’s call was a relief that that was the only problem. Service took care of some needed maintenance and I am back on the road feeling safe that everything is up to date. Great job guys. Wouldn’t think of anyone else to service my vehicle. More
Great service. Great service and nice people. Provided loaner car when they had to keep the car overnight. That is all that I have to say period. Great service and nice people. Provided loaner car when they had to keep the car overnight. That is all that I have to say period. More